[Resolved]  Air Lounge — Sent Defective Product

Address:Chandigarh

Hello Sir,

We have booked an air lounge with telebrands. That product is delivered after as faulty product, as the bed part of that product having a very minor leakage, but we get to know about this after a long time that its a leakage before that we thought that it isn't. We called telebrands customer care may time to replace our porduct with new or give us our money back. They refuse for both the condition and said that you courier that product to us we will fix it and deliver it to you, for both sides we have to pay for the courier charges i.e. total 800 rs 400 from each side. After calling them many time they decided that we dont have to pay for the charges from one side i.e 400 rs. Now our product is delivered to telebrands on 27 march as we have POD from courier company, we request you to please to get our money back or give us a new product.

Yours Thankfully
Varun
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Air Lounge — Defective set supplied

i have ordered an air lounge, but received after a long...even after this i long period, i paid the total amount. the very first day i inflated the air lounge very moderately...after a while the stitches were opened up...i think that these people don't test the material they supply... and also the customer care is also not quickly responding...i got to talk to complaint department after 3 days of long continuous tries...and when i got to talk talk to them i found that again many long processes are to be done...tomorrow i am going to sent this cheat material and god knows whether i am going to get a good piece or not...or even my money is going to come back or not...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Chandigarh
    India
    File a Complaint