[Resolved]  Airtel 3G Dongle — Non response of local airtel office

Address:Kamrup Metropolitan, Assam

My 3g dongle under your post paid [950/- pm] scheme was not working properly from the vary 1st day of its activation. In spite of my complain to the local booth at zoo tin ali, Guwahati I did not have any response from them rather their agent who came to me with the Dongle exchange offer expressed his ignorance of the hardware. I have completely lost the confidence of local service here and here by apply for immediate cancellation of my connection which I have also communicated in the local office here at Sixth mile Guwahati.
This letter is only for cancellation of my connection without any further communication.
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Aug 13, 2020
Complaint marked as Resolved 
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airtel3g — non availability

I have 3gplan activated but still there is no 3g network. i had already logde a complaint regarding this but no action has been taken by airtel. my mobile number is [protected]. Please take action as soon as can.

Airtel — Non response

Dear Sir,
This is inform you theat i had applied for an Airtel Broadband connection on 30/11/2011 and even after an advance payment of Rs.1000 made, theere is no proper response from thee service provider side. We have also send a complaint therough mail to theeir mail id([protected]@airtel.in) and after repeated reminders they made a call on 27/01/2012 saying theat theey will repay our advancement payment on or before 27/02/2012.But still we didn't receive any call or even our token payment.I Kindly request you to take necessary action against theem and do thee needful.

Please find thee details below

Contact Name - S.GNANARAJ
Installation Address - F1, Plot No. 43, Sri Sai Vishalakshi Flats, K.K.Salai, 7the Cross Street, Santheosapuram, Chennai - 600 073.
Contact number - +[protected]
Alternate number - +[protected]
CAF/CEF - CH1250538
Date Application. - 30 - Nov - 2011
Plan - MAX10GB Bandwidthe - 2Mbps
Advance Paid : Rs. 1, 000/-
Cheque: Axis Bank Cheque
Namaste (uttambhagabati ),

This is to inform you that your concern listed on 21 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste (uttambhagabati ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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