[Resolved] Airtel — Airtel Rate Cutter or Booster Card Cheating

srmd21

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

I am using Airtel Prepaid. To make calls frequently to other airtel mobiles, i put booster or rate cutter plan. It is 97 for 28 days.(previosuly it was 30 days). Now they introduced new cheating plan in this rate cutter, mentioned that we have to call daily first call to some other number min of 2 mins. For that call rate cutter charges will not apply. Normal charges per sec 1.5 p/sec. So, we have to put 97 rate cutter additonaly to make active that stupid rate cutter, we ahve to call 2 mins daily(spend min Rs.2), then what is the use of this stupid plan ?.

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Jan 2, 2017

Complaint marked as Resolved

Verified Support

Oct 23, 2013

Airtel Customer Care's response Namaste (srmd21),

This is with reference to your post dated 22 October 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste (srmd21),

This is with reference to your post dated 22 October 2013.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33