[Resolved]  Airtel — AIRTEL WORST SERVICING

Address:Chennai, Tamil Nadu

Reg. Airtel SilverLine Network – Adyar

I took the Airtel post paid connection from Airtel SilverLine Network at Adyar (Besant Nagar Road).
I paid Rs: 300/- against this and took monthly 250 plan. I have given the copies following docs for the identity proofs.

• Passport
• Driving License
• PAN Card
• Work ID card

I was told that the new number will get activated within the same day probably before 8PM, I was actually waiting for the same which was not happened for 3 days.
Third I called the person who represented me at Airtel SilverLine Network showroom to issue the new number and I really shocked that they sold my number to other person post it was issued to me as it was good number and the person may be closure to them.

I understood the situation and accepted for the new number as well, for the activation they told the same similar to fist number.
I called them many times and was getting reply as they will check and activate immediately…one week over.

After a week the executive was stopped picking my call.

*** NOW AIRTEL MAY HAVING ENOUGH CUSTOMERS AND NOT WORRING ABOUT NEW, BUT AIRTEL SERVICES VERY BAD NOW A DAYS***
I am customer of Airtel for 10 years, now by seeing current situation I am changing my service provider.

Earlier, I was struggled for 2 months to get my Broadband connection changed to new location. They took a month for placing the cable in my new house and another month for giving internet access.

With best of my knowledge I am posting this, it’s up to you that whether you can believe or not….?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Namaste (Ses.N ),

This is with reference to your post dated 25 September 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (Ses.N ),

This is with reference to your post dated 25 Sept. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54520
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information