Comments
Dear Concerned Airtel customer Service team manager,
I am a new customer of your DTH service. My name is Ankit Agarwal ([protected]) customer ID [protected], on 16th Nov. my airtell DTH stopped working with no signals. i register a complain (ID 4579577) immediately with response that our problem will be resolved in 24 hours. after some time i receive a message that my problem is resolved, but nothing happened actually. Nobody come to attend that call even or no phone call to us to resolve it.
Since 17th Nov. till today 25th Nov. i am calling Airtel customer care no. regularly on daily basis and even talk to four different senior managers, but i receive the same reply that your problem will be resolved within 24 hours. Today i again receive a message that your problem is solved and contact us for any further problem. Again no body come no body called and the problem is still the same.
I dont know what happened to airtel brand in DTH? I am a customer or airtel landline, broadband and mobile, if this is their DTH service then no body will going to buy it. Do they think that if the customer pays in advance then it is stuck with them for life. I am seriously thinking of taking this matter to Consumer forum if not resolved within today. I AM SERIOSLY FEDUP WITH SUCH UNRESPONSIVE BEHAIVIOUR...
regards
I am a new customer of your DTH service. My name is Ankit Agarwal ([protected]) customer ID [protected], on 16th Nov. my airtell DTH stopped working with no signals. i register a complain (ID 4579577) immediately with response that our problem will be resolved in 24 hours. after some time i receive a message that my problem is resolved, but nothing happened actually. Nobody come to attend that call even or no phone call to us to resolve it.
Since 17th Nov. till today 25th Nov. i am calling Airtel customer care no. regularly on daily basis and even talk to four different senior managers, but i receive the same reply that your problem will be resolved within 24 hours. Today i again receive a message that your problem is solved and contact us for any further problem. Again no body come no body called and the problem is still the same.
I dont know what happened to airtel brand in DTH? I am a customer or airtel landline, broadband and mobile, if this is their DTH service then no body will going to buy it. Do they think that if the customer pays in advance then it is stuck with them for life. I am seriously thinking of taking this matter to Consumer forum if not resolved within today. I AM SERIOSLY FEDUP WITH SUCH UNRESPONSIVE BEHAIVIOUR...
regards
Airtel DTH — not attend complaint
SIR,MY DTH SERVICE (CUSTOMER ID NO. [protected])IS TOTALLY STOP. IN THIS REGARD A COMPLAINT HAS BEEN LODGE VIDE COMPLAINT NO 16048694.BUT SERVICE STILL NOT RESUME.42%
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Airtel DTH — NOT ATTENDING THE COMPLAINTS
I am very much fed up with the behaviour of the engineers regarding the old customers which are in their net after buying airtel dth connection.I am complaining regularly for three days for my set tp box. The complaint nos are 3806573 dated 10/09/2010, 3815012 dated 11/09/2010 and 3825953 dated 12/09/2010 but the engineers are closing the complaints at their end without contacting/rectifying the complaints to me .Their customer executives are giving time to attend the complaint in seconds also that it will be attended at so much hours so much minutes and so much seconds.