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Airtel Blackberry services — Deduction of money
Dear sir,I was using my blackberry 399 plan from the month of November. Every month i recharge my blackberry service plan by sending a recharge message (BIS *model number*) to Airtel. Recently my blackberry has been giving me some problems and is in the service center. Till yesterday, my balance amount was Rs 460. Today, i have checked it and only Rs 60. is left in my account. According to the customer care, the blackberry service was automatically recharged from my phone. I would like a refund of my money, as i have not activated any service from my side.
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Airtel Blackberry — facia fading and polish eroding
I have bought a Airtel blackberry model 8310 on 4th november, the paint is eroding off from the facia this is due to keeping it in the company provided cover . I had taking it the customer support counter after they confirmed me to visit . The company refused to change the facia . The handeling of the set is very good and use it carefully . I am sure there is poor Quality material used and not tested before lauching .Need help
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