[Resolved]  Airtel Broadband — Number not being disconnected

Address:Ghaziabad, Uttar Pradesh

Ref Airtel Landline No.[protected]

This is Vinay Khulbe, resident of Indirapuram, Ghaziabad.

At my previous house I had an Airtel broadband connection which I used
till Nov 09 and then I shifted to a new house.

I have been requesting disconnection of that Airtel broadband
connection since Nov 09 but its sad to say that it hasn't been done
yet.
And I am still getting bills with charges being applied.

I have requested for disconnection n number of times. every time the
call center agents assure me that it would be done and then nothing
happens.

Infact in april10 I was told that if I make a last payment of Rs 250 ,
then everything would be sorted out. I paid that amount and had even
submitted a written application for disconnection.

Please look into the matter. I have been facing a lot of harassment and
am really upset with Airtel.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Airtel,

Per your reply above and also per the phone call I got from Airtel, the number[protected] has been disconnected and all the pending charges were waived off.

However I am still getting calls from Airtel call-centre and they are asking me to make payments,
When I told them that the number has been disconnected and everything is closed, they told me to show an NOC.

Please look into this. I would appreciate your prompt assistance.

Regards,
vinay.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54520
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information