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Airtel guys ultimately resolved the issue amicably. I had to send an email to Airtel's CEO :)
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sir,
i have been a subsciber of your network from the past 3 years and sorry to say but your consumer services are not friendly rather quite haraasing .sir i am facing a problem regarding false charges from the last ten days ..and i registerd my complaint twice in the very same matter and its very shamefull on a franchise that much huge in size that there dealing authorities are very rude and not worth satisfing the consumer problems .. sir earlier on 27 sep 2009 i called up on your helpline and talked to the consumer executive senior and he told me to go for a new network and was very rude.and last night i called the consumer services again and it was very emberrasing as he used cocky language and asked me to "go and sleep and let him sleep too" and got my number barred for further calling on your helpline
.Sir things like that lowers the moral of the consumer .
mailing u sir i expect a early action as it is very humiliating
rather i wont hav any option else than consumer court
regards
[protected]
i have been a subsciber of your network from the past 3 years and sorry to say but your consumer services are not friendly rather quite haraasing .sir i am facing a problem regarding false charges from the last ten days ..and i registerd my complaint twice in the very same matter and its very shamefull on a franchise that much huge in size that there dealing authorities are very rude and not worth satisfing the consumer problems .. sir earlier on 27 sep 2009 i called up on your helpline and talked to the consumer executive senior and he told me to go for a new network and was very rude.and last night i called the consumer services again and it was very emberrasing as he used cocky language and asked me to "go and sleep and let him sleep too" and got my number barred for further calling on your helpline
.Sir things like that lowers the moral of the consumer .
mailing u sir i expect a early action as it is very humiliating
rather i wont hav any option else than consumer court
regards
[protected]
A similar thing happend to a friend. Was your cellphone pre o pospaid? Do you think someone could have hacked your simcard?
regards from guatemala
regards from guatemala
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