Airtel Cellular — Activation of services without any confirmation

Hello,

I am having prepaid airtel connection number [protected], without my notice and confirmation Airtel has activated VAS and online property search for which they charged Rs.3- (for VAS) and Rs. 1/- (for Property search) daily. I have creadited sum of Rs. 500/- from online to my mobile when I was out of country, but when I came back and checked my balance was negative(surprisingly) and I was not able to make a call.

after my lodging a complain they have deactivated VAS but not refunded any amount. They asked for details of amount debited, I have given dates and total amount deducted but still I have not received any refund.

This is a chitting with the consumers and require a strict action against the cellular companies.

Regards,

Tushar Dave
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I completely agree.. Airtel is cheating people.. & the customer service is pathetic...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information