[Resolved]  Airtel Cug — Deposit not refunded

Dear Sir/Madam,

I had subscribed to Airtel Coporate CUG number[protected]. During subscription I had paid a refundable deposit for Rs 500. In Jan 2009 the number was changed from post paid to prepaid and I was informed that the refundable deposit would be returned through cheque within 60 days. I regret to inform that the same is not received till date. I have brought this to the notice of concerned officials but to no avail. The last complaint number is[protected]. I tried calling the customer care yesterday but, after getting connected I was informed that till 16th they would not be able to confirm the status due to some system update.

Airtel in this case has not been forthcoming in addressing the issue. I request you to advise Airtel to refund Rs 500 with an interrest @ 12% on the amount and compensate with Rs 10, 000 against the harassment.

I can be reached at[protected] Mumbai number ) or at[protected].

Request immediate action and assistance.

Regards,
Dibyendu