[Resolved]  Airtel — bill payment

Airtel Postpaid Connection — Not receiving bill, charging me as earlier bill plan. & not terminating the connection since last Eight months.

I would like to start with the No. [protected]. on 26/10/2007 i requested in writting at Panvel Gallery to migrate this connection to plan 299 Celebration, in the same letter i was requested to terminate the three other numbers([protected], [protected], & [protected]) out of this [protected] was terminated as per assurance given by the staff( Mr Bharat & Jeena ). after that neither they terminate remaining two numbers nor they migrate [protected] to plan 299 Celebration.
on 12th of Nov.2007 i called on 121 & requested to migrate [protected] to plan 199 Bonanza. i got immidiet responce & recieved a SMS confirming the migration. .... but i was surprise when i visited again to panvel Gallery because i was told to paid the bill for all connections including [protected] which i lost almost eight months ago. Isn't it a dadagiri? Ok. I made the payment of 3500/- in cash to activate my outgoing which was barred. The staff was again telling me that i will recieve an individual 199 bonanza bill for next month But Again ....... same thing..... my number is still in family plan. No bill Delivery. I complained twice on 121 including once yesterday.....Doesn't matter the system of airtel was down & i was kept calling for hours..... we have plenty of time to waste.
Now i would like to ask few Questions:
1. Why should i pay the bill for which i have lost almost eight months ago?([protected])
2. Why airtel dont want to terminate the services on request? ( Even all the dues are paid)
3. Why airtel is behaving like blackmailer?
4. Why airtel dont give me bill as per individual plan ( [protected])
5. Can i expect some firm replies from airtel (a leading Gsm Service provider in India )?
6. Will airtel solve my problem or i will be the one who dont have any importance in term of airtel?

airtel /postpaid mp — not recipt of bill

i have taken 2 post paid connection from a agent named alok on 19 th january 2008 till now i have not recieve my bill from the company .for inquiry i talk to airtel agent and local authority in office of the company but they not give me proper responce .but i have a phone call from company that ur bill is due by rupees 850 then i paid up my bill by 850 through e recipt of company .but till date i have not receved my bill

Respected sir,

I mr.raut using airtel billing no-[protected] for last 3 yrs.my bill payment is on time, but my last payment of rs.1310/- paid 8th of april 2008 in airtel gallary in shivaji park(mahim) mr.anup is the person over there who recrive my payment, dut till 12/04/2008 my bill payment not reflecting in my a/c & your collection people call me 10 time ina day & they all time asking me to make the payment which i paid alredy
so pls look at the matter other vies i discontinu my airtel no & u loss your valuable customer

yours

mr. a.n. raut

i had a airtel postpaid connection.ph no was [protected] at delhi.it was a group connection and the company was min of defence.i had lost my mobile and i had susequently lodged a complaint with malviya ngr police station about the same(G.D no 72B).at the same time i called up trhe customer care and asked them to bar all calls and services on this sim and settle the bill.i still keep receiving bills from airtel .last 2 bills are no[protected] and[protected].i want a clarification as i can't go to the customer care as i m presently outside india and it won't be possible for me to pay the bills.please clarify the situation.

AirTel — BILL NOT RECPT. ON TIME

IT IS A REGULAR PROBLEM THAT I HAVE NOT RECD THE BILLON TIME, THAT'S WHY ALL THE BILL OF MY COMPANY PAID ON TIME & MY PHONE'S PAYMENT IS ALWAYS LATE.

Sir, still my SIM has been under restricted by you without having any out going calls from 21 july 2008 inspite I have paid over the unpaid bills today. So, may pliz be response my request to release this restriction further. Thanking u Sir.

Sankar Rai

Dear sir

I have already paid an extra amount of Rs. 926 to Airtel in the month of May, but still the company asking to pay the same again. I have also launched a complain for the same but it is not resolved yet. I have got a copy of my credit card statement as a proof. So please do needful for the same.

Regards

Hardik Mehta

sir
I have my postpaid connction [protected] per six connction all redy chall Rahe hai aur hum kai bar airtel office sangrur request ke ke hameri connction per koai ve use nahi ker rahe hai magher pher ve har bar bill per lagaker bheja jata hai
sir yahi problem kar ke humne ek no [protected] ka connction katva diya hai is so Sir hamari Appse Requset hai ke Hamari Problem Solve Karo my Address Happy Sudh Masala Gali No.10 Prem Basti Sangrur No.[protected]

Airtel — requested to mail the detailed bill for sept 08

i shweta the holder of mobile num [protected] requested to mail me my sept08 bill bt they did not mailed n disconnected my num.pls do the needful on urgent basis.

hello! sir/mam
this is a request to you that plz send my bill for the month sept08 and nov08 in my e-mail account.

landline number: 47025602
e-mail: [protected]@gmail.com

my husband mb no. [protected] recd bill no.[protected]dated 18/12/2008 for Dec 08 shows advance payment of Rs. 198.02 under old plan. I change our plan in Dec 08 & take a combo plan under which we have 4 nos. To start new plan I had paid total bill to date. In Dec 08 the bill in new plan is Rs. 168.49 (bill No.[protected] dated 18/12/2008). I told at ur tilak road pune office to credit this advance amt to new plan bill & they assured me to credit that amt to the a/c & remaining amt. i.e. Rs. 30/- will be credited to my mb no. [protected] bill a/c.
But they dont credit the amt Rs. 168/- to my husbands a/c & still the amt remains in advance at u. The remaining amt Rs. 30/- was credited to my a/c . So please do the needful & adjust the amt Rs. 168/- in this month bill.
Bill details are as under
Bill No.[protected] dated 18/12/2008 having advance payment Rs. 198.02 (under old plan)
Bill No.[protected] dated 18/12/2008 having bill amount Rs. 168.49 (under new plan)

i m airtel dsl user my phone no is [protected] .i have paid my bill thorug online bankin frm sbi bank my sbi acount has debited wid 505 rs bt bill has not recived in airtel yet.

Hi,
I have a mobile no [protected], I need the net password for to check the call summary detail so that i can check the call durations and other valuable services.

Thanks in advance.

Ankit Sharma

Dear Sir

Kindly Send the e-bill for mobile no [protected]

iam venkata ramana menda.i have been using airtel cug with mobile no.[protected] .i have paid my first post paid bill through cheque no.502781 of an amount RS433/, which is deducted from my account(bank of baroda) on[protected].but i have got the same bill as unpaid in the following month payslip.iam already complained at gajuwaka airtel service centre so many times.iam feeling very disgusted with your service. please respond to my problem as quickly as posible.

I want to take postpaid plan

AirTel — non receipt of bill and sending me notice

I was useing a mobile connection with # [protected] from 2007 and from the day iwas complining to all concerned that my bill was not comeing on my name later they corrected and first page of bill used to come on my name and detaled bill attached (Itemised bill) comes in another name after a lot of communication it got cleared after a couple of months later bills never comes to me in time and even after maileing many times and personnaly visiteing to customer care centers noboby was solveing my complaint and i stopped the payment then to my surprice i got a notice from hon court I went to coiurt for no reason and Hon court under standing the facts and factors and knowing the genuine reason gave a verdict in favour of me
Now also aitel not sending me bills and i also not paid the amount as bills come with late fee and also rents for my disconnected cell
I have in curred nearly forty lakhs loss due to this disconnection of my phone

All documents are with me and also still am getting calls and notices saying they will move for recovery procedures etc...

combo conection — i want to disconnect your connection

hi my self is Rohit Sethi. i m using your airtel broad band conection but now i don't want it so kindly please disconect my conection. my airtel ph. no is[protected]. and my plane is 549 Rs...

Rohit Sethi

Airtel — Denial for filing complaint/Non-receipt of bill.

Dear Concern,

Today on 24-Sept-2009, around 10:20 pm I called on your Customer Care services @121 from my mobile number to file a complaint as I have not been receiving my Bills by courier/SMS from past few months, thus I am unable to know my Bill amount & other details.(Inspite of that, I have been paying the bills regularly).

I had a word with Mr.JITENDRA, the customer care executive. When I brought forward my problem to him, he denied to file a complain saying he was unable to do so due to technical problem. On requesting to manually register/arrange to give a call back, he talked very rudely & in irresponsible manner.

Later, the call was passed to Mr.RAJ KUMAR who claimed to be the Floor Supervisor. To my surprise/Shock, he TOO DENIED TO NOTE MY COMPLAINT IN ANY FORM. He also talked in a very very rude & irresponible manner. Also, he DENIED TO GIVE ANY TELEPHONE NUMBERS / CONTACT No.s of ANY OFFICIAL for further notification of my problem.

MY COMPLAINT HAS STILL NOT BEEN REGISTERED EVEN AFTER REPEATED REQUESTS. I WAS DENIED WHEN I ASKED FOR MY COMPLAINT NUMBER.

I am SHOCKED to have such a response from 'Airtel'. I am very old customer of Bharti group, more than 5 yrs....have been paying my bills regularly but such a behaviour has disappointed me to limits.

Rgds,

I have taken the internet conx from airtel co. when i took that connection my plan was 1000 rs
for unlimited / there services was not good i changed my plan when coustemer service insist to
to chng plan but i wanted to disconnect it , he chnaged my plan on 24 JULY 2009 and he told me
that the charges will be 10 paisa per 50 kb but when i received the bill it charged by 10 per 10 kb
and only for 4 hrs net use the bill came for 1700 rs that was only for 4 hr . they told some thing else
and chrge smething else / please advice me should should i do. and my no was [protected]


Thanks
Puja Rathoor