Airtel Dish TV — installation is not properly & engineer damaged

Address:Tiruvallur, Tamil Nadu

from feb14th my set up box is been de activated for new change of address , after 10 days later you enginners came and they entirely damaged the setupbox and reinstallation is not done properly ...., if that so why they collect the money rs 250/- and very surpise that so far no came forward to rectify the error which is done by your own engineers . is it our mistake after paying also we need wait for your service and no can survey without media for 1 day till today my setbox is not working really a shame to your firm that they cannot rectify single customer satisfaction .

Beacuse fo your service failuer i have brought new setup box with different service provider by spending my additional cost of rs 2800/-

Whether you concern will bear this cost?????? if am not geeting componsetion am going for legal case .

Mail is been shared with your back end team .

Tks & Rgds
Ranjith
[protected]
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Namaste Ranjith,

This is to inform you that your concern listed on 15 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ranjith,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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