Airtel / DTH — Set top box not working

sukumarsk

from Hubli, Karnataka

Address:

Coimbatore, Tamil Nadu

My Set top box is not powering on. I contacted Customer care many times, but no progress. Every time the executive says "sorry for the inconvenience caused" . But, no progress.

The worst thing is, no body contacts back.

I am just thinking of going to the Consumer court. Really frustrated.

Regards,
Sukumar

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Comments

sukumarsk

from Hubli, Karnataka

Dear Rakesh,

Thank you for your follow up. I see the customer care at least is responding to the forum.

The compliant is not attended.

You might have contacted me on my email, which is already been mentioned.
Any way, my mobile number is[protected], which is also the registered mobile number with the connection.

Thanks.

Regards,
SSukumar

sukumarsk

from Hubli, Karnataka

Dear Rakesh,

I thought that Airtel customer support responding to the forum, but i am wrong.

Other citizens of India, I hope you have seen the support providing by Airtel.

I don't have Access to any TV channels from last few MONTHS. But, the worst thing is, my billing is happening. unethical practice by Airtel.

Do not buy AIR Tel DTH any more. And advice your friends and neighborer to not to go for this service.

I am moving to official channel of government Authorities(TRAI and Consumer forum) for loss in money and time. Lets spread this incident and let our friends and groups do not suffer from fraud.

Regards,
SSukumar