Airtel DTH Service — no proper answering for customer calls

Airtel DTH Service — NO DTH SERVICE

My ID No-[protected],Sir I have a problem in my dth service since 03 oct 09,i have complaints twice,complaint no. are 1171288,1174180,I also contact to my dealer but still the problem is not solved.Now tell me what should i do in such type of problem which is creating mental disturb.

I have been Airtel customer for long time and i have given a request to activate movies now channel from my registered mobile. i have got a confirmation but no one has responded for two weeks, I have spoke to customer care executive on 25th march 2011 and after speaking to the customer care executive, all my channels are lost and it says installation error please contact customer care executive.

when i contacted i was asked to wait for two days to solve the issue and they cut the call sudenly. i even tried calling the mobile no of service engineer [protected] but no one has responded.

I took me three hours of my time to register a complaint and nonthig has been done, nothing has been done with installation, only after speaking customer care executive all these things has been happended and they were not responding.

my customer id:[protected]

Regards
dhanaraj.P
[protected]

Airtel DTH — NO PROPER SERVICE

I HAVE TAKEN AIRTEL DTH CONNECTION CLOSE TO 6 MONTHS NOW, ONE OF THE WORST SERVICE AND MONEY MINDED, PLEASE DONT TAKE THIS CONNECTION I RECOMMEND, I LOST MY SIGNAL FOR PAST 4 TO 5 DAYS NOW, AND I RAISED A COMPLAINT MORE THAN 20 30 TIME I CALLED BUT NO ONE CAME CAME TO SERVICE EVEN THOUGH I RAISED COMPLAINT.

AIRTEL IS ONLY NAME SAKE BIG COMPANY, BUT VERY BAD SERVICE, THEY DONT VALUE THE CUSTOMER FEELINGS.

I'M ONLY THINKING IF YOU COULD HELP ME IN THIS REGARD OR ITS A NAME SAKE COMPLAINT FORUM. IF POSSIBLE PLEASE MAIL ME OR CALL ME.
[protected]@gmail.com

Regards
Jullian

I'm having a similar (much worse) experience with Airtel. My complaint regarding the faulty STB is now pending for 2 weeks. Refer to http://www.consumercomplaints.in/complaints/airtel-c557427.html for details.

Good luck if you choose to subscribe to any of Airtel's services/products. Mr Mittal and associates are not interested in hearing consumer complaints.