[Resolved]  Airtel — fake ads

Address:

Visakhapatnam, Andhra Pradesh

I have been using airtel past 4 years and paid few lakhs as my bills too. Being a loyal platinum customer, I wouldn't expect the company to play cheap tricks on me. As we all know that airtel provides a cash back of 5% on postpaid bills paid through airtel money. I got my cash back initially for a month or two. Airtel also mentioned that they give a cash back of 20% on bookmyshow.com bookings paid through airtel money. I never got the cash back after my first few transactions. Neither for the postpaid bills I paid nor for the bookmyshow.com bookings.
I also spoke with the customer care representative, one guy says that the offer doesn't exist, another guy says u r not eligible for that offer and the other says I will get the cash back after 7 days - The same company representatives, speak with different tongues. But i made the transaction with book my show on 3rd Feb 2013, It's been 2 months and not 7 days. I hope you either educate the call center representatives or be more transparent with your offers.
Whatever it is, the headache is on to you. But fix my problem soon. I wish to shift my network than arguing with your uneducated customer care representatives.
My number is : +91-[protected]
My name is: Prasanth Chakravarthy.
Fix the problem - atleast to make your revenue
or lose a customer.
I expect you resolve it soon

Regards,
Prasanth Chakravarthy