[Resolved]  Airtel — Lots of issues after porting IN to Airtel

Address:Hyderabad, Andhra Pradesh

Hi,
My number is [protected], On around 11th of March i ported my number from Reliance to Airtel.
From that to now hardly i am able to contact customer care people once or twice. I use to contact them using friend's phone or so. Second thing, I got a messaged stating "All local calls at 29p/min, STD calls at 40p/min 300 sms valid for 30 days." This tariff is still not working on my number. Moreover i expect this tariff to be applicable atleast for an year.
And Now, today i got a message from Airtel stating- "Kindly deposit your prepaid Enrollment form at the dealer from where you purchased your sirtel mobile to enjoy continued service".
But i have allready submitted my Enrollment at airtel office (Airtel center at madhapur), while purchasing this SIM card. Below are some of the complain numbers for reference: CU[protected], CUIVR[protected], CBNRA[protected], COGCL[protected], CCDRP[protected], CBNRA[protected],
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Team,
Hope you people are trying to fix issues i am facing. But still nothing is moved.Moreover today o got message from Airtel stating"As per govt. directive, service on your airtel mobile have been discontinued due to non-reciept of your prepaid Enrollment Form. Kindly deposit at the dealer from where you purchased your airtel Mobile and enjoy uninterrupted service."
As already told i have already submitted the form and all required documents while purchasing this SIM as i purchsed this SIM from Madhapur Airtel outlet. Today again i went that airtel office Madhapur, they told they update me and will look into this issue. Do you people want me to daily go to Airtel Office.
Obviously i am not expecting such service from your side.

Regards,
Sumant Kumar
(+91)- [protected]
Hi Team,
One more complain number i got today CMBNR[protected]. I am just getting lot of complain numbers but no resolution.
I was getting nice offers from reliance i switched to Airtel to get better Service. And, that is what i am not getting here.
Regards,
Sumant Kumar
[protected]
Hi Team,
I don't know how are you saying no response from side. i had mailed you with subject "Re: Lots of issues after porting IN to Airtel, Really Bad service". from "sumant kumar <[protected]@gmail.com>"
to "[protected]@airtel.in", with content "Hi Team,
In response to your post "This is to inform you that your concern listed 21 March 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number)."

Well i have not recieved message from your side.

My Adddress:
Amma Nilayam
Flat no S II
1-98/9/3/21
Jai Hind Enclave
Madhapur
Hyderabad - 500081

Alternate Numbers:
M- (+91)-[protected]
M- (+91)-[protected]
M- (+91)-[protected]"


still you are saying i haven't mailed you.
Well FYI none of my issues are resolved.
1) Still tariff i mentioned in my previous posts in not applied on my number.
2) Still no update from your side what is the status of document i submitted.
Hi Team,
I don't know how you people work, . Only one issue is resolved i.e my documents are finally submitted.
other issues are still not resolved:-
* still i am unable to speak to talk to customer care executive.
* promised tariff is still not applicable to my number.

it has been around a month still these issues are not fixed. Moreover you people are writing issues are fixed.
What kind of response is this.
Regards,
Sumant Kumar
[protected]

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