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Airtel — unwanted downloads
im getting unwanted downloading java games from gclub. and my amount also deducting. pls unsuscribe or deactivate from my mobile [protected]Airtel — Bill showing game download charge
When i saw my mobile bill this month i was shocked to see i have have been charged twice for the amount of Rs.99 as download charge for same game "DLFIPL". First thing i have not downloaded any such game on my mobile. If in case it was done on accident atleast the game should be downloaded on my mobile. There is no such game on my mobile. Secondly no one is going to download the same game second time. When i was talking about this to my friends many of them complained there are many such events from Airtel charging for the contents that has not been initiated by its customers. I think Airtel is trying to cheat its customers especially Corporate customers because the bill is paid by the company, most of the customers do not go through the bill. I made the complaint on this to the Customer Care and now they have reversed the charges. Hope i do not get any such discrepancies.
thanks for your quick respond and solution
Dear Mr. Rakesh Ranga
Please refer my complaint dated 10 Feb 2012 and your reply dated 11 feb 2012 and 15 feb 2012 on consumercomplaints.in, regarding unwanted charges,
this is very disappointing to say that after your assurance that the charges will be waived from your account but my account shows RS 198.00 for the downloading and subscription charges of JAVA game download (on 08 Feb 2012) which never concerns to me.
please get those charges waived from my account.
Regards
ML Bundela
M- [protected]
Please refer my complaint dated 10 Feb 2012 and your reply dated 11 feb 2012 and 15 feb 2012 on consumercomplaints.in, regarding unwanted charges,
this is very disappointing to say that after your assurance that the charges will be waived from your account but my account shows RS 198.00 for the downloading and subscription charges of JAVA game download (on 08 Feb 2012) which never concerns to me.
please get those charges waived from my account.
Regards
ML Bundela
M- [protected]
Airtel is doing fraud to their customers and service is getting poor.
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I also received a call from them and asked them that I would not like to continue my number and I am ready to pay my bill. I requested them to charge the advance rental on prorata basis as I would be using the number and ready to pay the usages but only after I received the corrected bill that means rental to be charged on prorata basis not for the whole year. But they did not agree to me.
Now the number has been completely deactivated and late fees is being added.
My usages (including rental of 2 months) is Rs 600 only. And I am going to pay that much only nothing beyond that.
I need your help regarding this matter.
Thanks in advance.
Regards,
Sanjay Tyagi
[protected]@gmail.com