Comments
Airtel Mobile Postpaid Connection — blockage of outgoing calls in spite of bill payment
I am a customer of airtel mobile phone connection since last 5yrs apr. and am paying my bills regularly as per the bills i am recieving from my service provider, suddenly my service provider is informing through verbal & sms that i need to pay Rs.4232.00 against by bill when asked for details rather than providing me details the subscriber has deactivated my outgoing call, However a day before i have got confirmation of reciept of my due payment against the previous months call charges.The act is not at all acceptable and the airtel is behaving like dectator and it seems that the subscriber can charge any money without intimating the genuine reason if not abided the subscriber can activate or de-activate the services at his will, there is no control on the working of this company.
I am a customer of airtel mobile phone connection since last 5yrs apr. and am paying my bills regularly as per the bills i am recieving from my service provider, suddenly my service provider is informing through verbal & sms that i need to pay Rs.4232.00 against by bill when asked for details rather than providing me details the subscriber has deactivated my outgoing call, However a day before i have got confirmation of reciept of my due payment against the previous months call charges.
The act is not at all acceptable and the airtel is behaving like dectator and it seems that the subscriber can charge any money without intimating the genuine reason if not abided the subscriber can activate or de-activate the services at his will, there is no control on the working of this company.
The act is not at all acceptable and the airtel is behaving like dectator and it seems that the subscriber can charge any money without intimating the genuine reason if not abided the subscriber can activate or de-activate the services at his will, there is no control on the working of this company.
AIRTEL MOBILE POSTPAID CONNECTION — Bill for Apr'09 not received
I am an airtel customer for more than 5 years. Mobile no is [protected]. For the billing period 2nd April'09 to 1st May'09, I have not received my bill in my mail id. Till the last billing cycle I was receiving the bills regularly.Also in the website www.airtel.in, I am not able to view the itemised bill. If I call the customer care, they have reasons like technical problems, software getting upgraded, will get back to you within 24-48 hours.
I have been calling airtel customer care for the last 15 days without any satisfactory response. I am not sure when I will receive my bill and what about the bills for the future billing cycles.
It is becoming the worst service day by day. They are only increasing the customer base but not providing satisfactory customer service
Airtel Postpaid Connection — Harrasment & wrong commitment
1. Without my confirmation they changed my scheme of free incoming for 2 years by charging Rs. 1495/-.2. Instead of billing once, i was billed twice for the mentioned amount i.e. I was billed for Rs. 1495 /- twice with some
additional amount of Rs. 100/- thrice.
3. I was following up with them since i have recvd the bill with the wrong billing amount i.e last three months. And
everytime i inform them about wrong billing & everytime they use to confirm the reversal of wrong charges but still no action
use to be taken & still i am getting bill for the wrong amount.
4. Airtel own representative from the call center confirmed that i have to pay Rs. 370 /- (odd) after they do the reversal of
wrong charges but still nothing is done.
Please check
1. our service request no.[protected] dtd 31/01/09 .
2. our service request no. 20609002 dtd 10/02/09 - as per their SMS they were supposed to call us by 16/03/09 but no call
recvd.
3. our service request no. 20884407 dtd 04/03/09 - as per their SMS they were supposed to call us by 07/03/09 but no call
recvd.
as per sms recvd on 18/03/09 i was supposed to pay Rs. 1868.62
as per sms recvd on 28/03/09 i was supposed to pay Rs. 1868.62
but as per letter recvd dtd 13/04/09 i have to pay Rs. 2713/-
My name is Ashok Chowdhry
Mobile no. [protected]
I have also conveyed that i have no problem in paying the genuine charges but not the mentioned amount under any pressure or dadagiri.
Please help b'cos i am getting calls to pay the amount without rectifying at their end resulting to mental harrasment to me.
I was admitted to hospital for 2 days for reason mental tension for which i have all the documents with me. If this is not
stopped then i would be forced to file a case in consumer court against Airtel for mental harassment.
Airtel Postpaid Connection — blockage of outgoing services
Sir,Without my knowledge there has been a stoppage of my outgoing services. When I called at the customer care to check for the problem they informed me that there has been a request for change of address for which I had never given an application. The complaint no from airtel are as follows F[protected], F[protected], F[protected], F[protected], F[protected]. But my problem is not being resolved. When I have not requested for change of address why should I submit my documents which are already been submitted.
Regards,
Nitin.
Airtel — Rental Charge is Applied against Commitment
Dear Sir/Madam,I had a Airtel connection with number[protected]. After few months I decided to disconnect that & given a request for the same to Airtel Customer Care. After that I got a call from Customer Care & they promised me that if I do not use for a single time in a month then there will not be any Rental charges or any other hidden charges. With this condition I agreed to continue the connection. But next month they applied Rental Changes. I called them & asked why they applied the changes, they told they would revert it back but they did not do so. They are sending me the bill every month with fine on the initial charges.
Please help me on this & provide the rights to me.
Yours faithfully
Monoranjan
Airtel Mobile Postpaid Connection — post paid bill for oct.2009 not received
dear sir,post paid bill for my mobile no.[protected] for the month of oct.2009 is not received by me.
The bill is required by me for claiming reimbursement from my employer.
kindly send it immediately.
with regards
chamaraja a m
I want a new postpaid mobile connection cal me [protected] J VISHNU
Yes I am agreeing with you that Airtel is a company with non-customer oriented service force and cheating everyone.
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THE MANAGER,
AIRTEL
SUB:WAIVES CLIP CHARGES ON MOBILE NUMBER=[protected]
SIR,
MY SELF SURENDER KUMAR MITTAL.I HAVE TWO MOBILE NUMBER FIRST IS [protected] AND SECOND IS [protected].THERE ARE BOTH ARE ON THE NAME OF SURENDER MITTAL.AIRTEL PROVIDE WITHOUT CLIP CHARGE BILL ONLY ON THE MOBILE NUMBER [protected] BUT DONOT PROVIDE THIS FACILITY ON THE MOBILE NUMBER [protected]. SO I REQUEST U PLEASE PROVIDE THIS FACILITY ALSO ON[protected].PLASE TAKE IMMEDIATE ACTION AS SOON AS POSSIBILE.
THANKING YOU
SURENDER MITTAL
M=[protected], [protected]
EMIAL ID=[protected]@YAHOO.COM