Comments
AirTel — NOT GETTING CONNECTION
I have applied for connection from airtel by changing my prepaid number to post paid.I have paid Rs 300 and given passport as address proof.The person authorised for verification had not come tyo my house but given statement that i am not residing at that house.I was staying in that house for nearly 15 years but he give the statment that i am staying only for 15 days.They have cut my out going.I am working as a marketing manager and using the same number for last 5 years as prepaid.I have contacted there showroom at pattom, trivandrum and contact customer care.But no step they have taken to clear this complaint This is to bring to your notice that i have paid Rs.1500 for getting airtel broad band connection in s.p koil. The Airtel personnel has collected the amount on 19-dec-09 and promised that the connection will be provided on 21-dec-09. I called him on 21-dec-09 to inform my availability.He updated me that the connection will be enabled next day 22-dec-09 as the lanline phone number is not released. The connection is not yet given till date. He told that the connection on 22-dec-09 will be done at 7 p.m. I waited till 9 p.m. and no one has come to enable connection. I am really disappointed, frustrated with this kind of behaviour and hence logging this complaint against the airtel personnel Karthivel ([protected] mail id [protected]@yahoo.co.in).
Mr.Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Sir,
In response of my complaint you have reacted and resolved my problem. Now I am getting connection. Everything is alright now. Thank you for your prompt action. Hope you will do this in future also.
Regards,
Indrajit Das.
Somra Bazar,
712123. W.B.
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Sir,
In response of my complaint you have reacted and resolved my problem. Now I am getting connection. Everything is alright now. Thank you for your prompt action. Hope you will do this in future also.
Regards,
Indrajit Das.
Somra Bazar,
712123. W.B.
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AirTel — not getting net connectivity
Respected sir,I here by lide to inform you that from past two days we are not getting net connectivity though connecton that we have applied is of broad band connection.
your company was known for service but i see dissapointment till date.