sir,
i was having thee airtel number[protected] recently it has been permanently de - activated
(as per company it has been de - activated permanently on 26the may,2012)
there was a balance of rs10722.48 last checked by me (as i keep record in my diary also)
thee number has been directly de - activated permanently without any intimation or information from company
thee last message i had received from company was on 25/26 may,2012 - it says in case of any assistance pls dial / call particular number
last time i had received call on this number was on 9the may,2012 within 17days thee number has got de- activated permanently
there is a procedure thee number is temporarily de- activated and after certain period it permanently de- activated
thee number withe such a huge balance, as i have been recharging it regularly, it kept on increasing
i have already provided my alternate number also and thee same has been communicated number of times
i have received thee call also regarding de- activation, as per company they had tried to contact me on 25the may,2012
before de- activation (just few days back i had received a call from airtel office)
but my dedicated handset of nokia does not have any missed call on it
particularly on that date
pls help me get my number back along withe thee amount
thank
devendra alternate no.[protected]
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AirTel — permanent de-activation
sir,my mobile number was permanently de-activated on[protected], the reason was non usage (no incoming, no outgoing, no sms, no data usage)my number is not registered with DND also so is it possible that there is no incoming also.
there was a balance of more than Rs2400/- and the validity available was also upto[protected]
when contacted nodal officer they had only one thing to say there is no usage in 90 days, now that i have a proof that there was call made from this number within 90 days, they are not ready to accept.
please provide advice
or the consumer must unite and file a case against such companies
thankyou