Dear Sir,
My AIRTEL number is [protected].Two days back i got an SMS on my phone that your outgoing calls are barred due to non payment of your previous number [protected] of 1310rs.
Sir, i was using this number 1.5 yrs back and i surrendered the number ([protected]) after paying all the due amount.Now,all of a AIRTEL is asking me to pay 1310rs more on that number.
When i called the customer care they replied that they will not open my services on my current number ([protected]),until and unless i dont pay my due amount on my previous bill of my previous number ([protected]).
Sir, now i dont have any records with me of my previous number([protected]),as i was using it 1.5 yrs back.And when i m asking for the details from AIRTEL they are not providing me the details.
Please suggest me what to do. Was this information helpful? |
I am a valuable customer of Air Tel since 09 Yrs 11 Month and 28 Days and in your Region (Rajasthan) from 05 Sep 2007.Now in the month of Jul 2010. i have planned for Vaisno Devi Trip (Jammu) . And i came to know that no Prepaid Connection (other than Jammu Local) will work in that region so i have approach to Air Tel Distributor in Mount Abu (Calli Teli - Mr. Praveen Bansal) on 18 Jul 2010. To please convert my Prepaid No to Postpaid No. is it Possible then he has told me that yes you have to again deposit the documents and Rs. 500/- and your No. will be converted in to Postpaid within 72 Hours. And the same required documents and Rs. 500/-has been deposited by me on the same day. Now till Date 04/08/2010.at 1540Hrs. My No. has not been converted in to Postpaid and Prepaid No. has been Also Stop Service including 121 Calling. in this Period since 31 Jul 10.i have approach to so many Your Official Staff and customer Care Executives including Team Leader and Manager of this Region no body has solve my Problem only thing they are taking time and telling that your No. will be start working soon. Now who will be answerable for my inconvenience and facing allot of problems in this period i hve approach to Nodar Officers in Mr. Manish he has also assuered me that your No. will be start working. even my Prepaid Balance is in this No.Rs.369.36 and also Rs. 500/ for Postpaid A/C. My Air Tell No. is- [protected]. Air Force Station Mount Abu.Sirohi Rajasthan-307501.and also i have approach to Mr. Abhishek No. [protected].Mr. Sunny.[protected].Mr. PraveenBansal.[protected]. Mrs. Sweta.[protected]. Mrs. Jyoti.[protected].and every time now and then customer care. till time My No. has not working sir please do needfull to activate my NO.[protected].