Airtel Prepaid — VAS Download

I am using an Airtel Mobile Campus SIM. The thing is Rs. 1.50 is deducted from my balance for VAS Download. I dont know what thsi VAS Download is. I havnt download anything from the Airtel service. I have talk with the customer care also, they didnt give any exact reply instead they say we dont know about the VAS download. More than 10 times this amount (Rs. 1.50) is deducted from my balance. Anything to stop this... will be very thankful if someone give me the clue to stop this.
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SAME WID ME...m fed of dis VAS charges y d hell dey r deducting dis charge..even i havnt activated any of service..n i cald customer care 2..bt no proper reply asusaul...y d hell dey call demselves customer CARE... yesterday morrnin i refiled my cel wid 60 RS n in d nite m balc was almost in negative...i dnt kno how wil dey solve dis prob?? i[censored] get any solution plz reply me tooo
I am seeing the same thing. Airtel is a company run by PROFESSIONAL CROOKS. They are doing this to deliberately charge people for airtime, never explain what is going on, give you NO option to stop it. They are out to just cheat their customers, rip them off.
I am using an Airtel Prepaid Mobile connection. Regret to state that Airtel service is disappointing us.

The problem is Rs. 3.00 is deducted from my balance for VAS Download. I dont know what is this VAS Download. I have never ever downloaded anything from the Airtel service.

This deduction happens everyday. I am facing this problem since last 8 days. Please anyone can provide with the solution to stop this stupidity.

thanks
I have airtel Prepaind no. Whenever there is cricket match, Rs. 3.00/- is getting deducted because of VAS download. I am not sure how this VAS service is activated.
Dear All,

Same problem with me. What is this? who will sort out this issue? we should inform this problem to TRAI for this new problem facing by Airtel.

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