[Resolved] Airtel Prepaid — sudden illegal change in the tariff

shankar.acharya007

Address:

Karnataka

sir, my name is shankar , my number is [protected], my tariff plan was suddenely changed without informing me on 24/02/2011. when i was going to complaint them they were rejecting the call. i had free messeges of 150 in my above stated number. when i was going to send messege my 5rs has been deducted as they charged 1rs per 1 messege thats not fair. so treat this as important complaint .please recover my gone 5rs thanking you yours sincerely shankar.jjq

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Jayakrishnanc

from Bengaluru, Karnataka

My Airtel Prepaid number is [protected], My tariff plan was suddenly changed without informing me on 24/02/2011, and even without any such request from the customer.It is to be noted that i am using the number from last 3 years, but recently i am getting troubled from airtel in many way. I had enough of it now.
Please revert my old tariff asap. I was using 1p/sec plan but now it has been changed.
I got an sms stating "Your special offer valid now All local and STD calls at 40p/min!"
This offer is free for 15 days and thereafter daily rental of Re1/day is applicable"

This is totally unacceptable as without my request the plan is getting changed.
I am being charged as per the new tariff now, who will be responsible for this????
Airtel will have to refund the excess money which is getting deducted from my account.How can they be such irresponsible towards a customer??????