[Resolved] Airtel Prepaid — Request to resume my connection

saravanacdw

from Pune, Maharashtra

Address:

Tiruvarur, Tamil Nadu

Dear Sir,

This with reference to my prepaid connection [protected] having sim number[protected]H1. I had moved my connection from Vodafone to Airtel using mobile portability on 20/08/2011. I have dully completed the all the required documents required by the Airtel. But I got sms from airtel we have not received your prepaid enrollment form. Kindly submit it at the nearest airtel relationship centre and enjoy continued services like that. After that I submit the all requierd document again to the nearest airtel relationship center. But still my connection is not resumed. My all incoming and outgoing calls has susbended due to this issue. I cant able to make calls around 10 days more. So request you to please look into this matter on urgent basis and resolve the issue as soon as posible.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

lakhanhembram

from Delhi, Delhi

This is in connection with my prepaid connection [protected](Kolkata). I have dully furnished all the required documents required by the Airtel to the retailer at Kolkata. I got sms from airtel that the required documents have not been received and my sim service has been deberred by airtel. I am working in Reserve Bank of India and recently been transferred from Hyderabad to Kolkata. I have submitted my RBI photo ID card and Bank's allotment letter in support of my ID proof and address proof respectively to the retailer. Kindly look in to the matter and resolve the issue at the earliest, otherwise I have no option but to opt for some other mobile service. My (alternate) Hyderabad Airtel SIM No.[protected].

Regards.

L.K.Hembram
Kolkata