[Resolved]  Airtel Prepaid Mobile Phone SIM Cards — Deactivation of 3 SIM Cards

hi,

i am srinivasan my mobile number is [protected] I have been using the airtel no for the last two years aproximately,
i have recently recieved a offer in my airtel offer saying that " recharge for RS 50 and recieve a talktime worth RS 75. this offer is only for YOU" on the 23rd june 2009. I have called up the airtel customer cars excecutive and enquired about this and they informed me that i was eligible for that offer, and i asked them " how many coupons i can recharge for and they replied me that i can recharge for any number of coupons i wnat to just that it should be in 50RS denominations and the extra offer talk time will be credited in to the account within 24hrs. believeing this i have recharged for 8 number of coupons and waited until 26th jun and the etra moeny was not deposited. then i called up the customer and asked about this issue and they told me that the problem will be resolved within 48 hrs and i will have to recieve a talktime worth 253.60RS adn it will be credited... i had waitied until what ever time they told me and then called up again to inform that my problem was not solved. they still gave me 48 hrs time..a nd this went on like this by exteneding and re registering my complains again and again and asking me to wait for days toghether.

Also since i was callin them regularly to see when my problem will be resolved they have deactivated the option of me speaking to the customer care and i can only send msgs to 121 services from which i will never get a reply.

i have tried callin form my friends mobile and they now say that i am not eligible for that offer and they cant do anything about this.

kindly do the needful to get my valuble money credited in to my account.as i am not earning and i have lost this money for a promise which the airtel customer care made ... the trust what i have in them is totally lost. i have been patiently waiting for a month and my problem is still not resolved.

even if i try to speak to the customer care they ask me to wait for days and hrs but they dont do anything with rgds to my problem.

Srinivasan

Airtel prepaid mobile — Deactivation of sim after 3 months

I have been issued a prepaid sim of Air tel in April 2009 BEARING MOB. NO [protected] from Bhadrak- Orissa.. The required documents were submitted on same day and there after I as using the sim up to 15th July'09. In the month of June a call was received from Air tel that this call is for verification and the questions asked were satisfactorily replied. But suddenly on 15 th July it was noticed that the incoming and outgoing services has been stopped . It as enqiured from customer care and was comunincated that the identification proof and photo has to be submitted to any Air tel centre. The said doc. were submitted on 18 July but sim was not activated . The cutomer care is not replying satisfactory answer neither the sim is being activated. It is to be requested that pl. get the sim activatee immediately. Still it has the balance of approx. 800 Rs. and also charged with power plan for 6 months (STD rates). If still the care is not being taken I will have to move in consumer court for comensation for the looses and mental torchure.
Hope this complaint will be cared.
Thanking You
SNEHAL PUROHIT
GENERAL MANAGER
FACOR
MOB. NO. [protected]

I had been alloted an airtel number on 29th june. I paid Rs 200 for additional balance. I forwarded my new number to all my friends and relatives and to my shock my number was disconnected without any reason. This is my airtel nymber i am facing problem with-[protected]. Please contact on my other number - 91-[protected] for a solution.