[Resolved]  Airtel - Prepaid Services — Sim card registration failed

AIRTEL/PRE-PAID SERVICES — SIM REGISTRATION FAILED

Dear Sir,
I have taken the pre-paid connection of Airtel (NO. +91-[protected]) two months back on 23rd of march 2009 and since then I am enjoying the facility uninterreptlly. I have also availed the facility of GPRS on the same number. But today they have blocked the SIM without giving me any prior intimation. When I approached the Customer care centre situated at sector-16, Gandhinagar one of the customer care executives namely Ms. Mansi did't take the complain seriously and replied that the SIM registration is failed because the address has not been confirmed and I will have to purchase a new SIM only.
At the time of getting the SIM card I had already provided the required documents and the same had been verified by the Airtel executives. After availing the facility for two months they are not only refusing to activate the services but also to return the money avialble in my prepaid a/c i.e around Rs.350/-.
Being such a reputed company in India it hurts me a lot for gettting such a poor service.
Hope you will do the needful and settle the matter as early as possible.
Thanks & Regards


Anjani K. S. Chawhan
Asst. Manager
Vijaya Bank
Suman Tower, Plot No.-18
Sector-11, Gandhinagar
Gujarat-382017
Contact No. +91-[protected], {[protected],[protected]O) }

AirTel — Failure of SIM card Prepaid

I had taken an Airtel Pre Paid mobile connection ([protected]) in Nov 09 from south delhi and the phone was in use for around 15 days in Delhi. All necessary documents were submitted. However in Dec 09 while at Kochi when I treid to activate the SIM, I got 'Invalid SIM' remark on my mobile. To my surprise the kerala Airtel reps told me to register complaint with delhi office. My efforts with delhi office has also no yielded any result. I am not likely to return to Delhi till mid feb. It is requested that the issue be resolved on priority.

Commander Neeraj Uday, Indian Navy

Airtel/Prepaid sim — REGISTRATION ERROR

RESPECTED SIR,
MY AIRTEL NO. [protected],GIVING SIM CARD REGISTRATION FAILED ERROR .THIS IS LIFETIME SIM AND AM USING IT FROM LAST 2YRS .PLS DO THE NEEDFUL TO ACTIVATE MY NO.

WITH REGARDS AHMED

Airtel team, do the needfull asap.

Dear Rakesh,

I tried to use my Airtel sim card today but still it is saying that Sim Card registration failed. Please verify once again and please get it resolved properly.

I tried the link www.airtel.in/airtelpresence more than 3 times at different time intervals and everytime it is giving error with error message as "Service is down currently. Please try again later.".

Thanks and Regards,
Ratnakranti Silla.

If you want me to use the sim card for your verification then give me call on my current number 91-[protected]. Please resolve this efficiently as soon as possible. Looking for positive, efficient and fast response.

Dear Airtel team, please respond and resolve issue efficiently. Please do the needful as soon as possible.

My airtel simcard still saying simcard registration failed only. I didn't get any sms also. I tried by restarting my mobile. Eventhough still it is saying simcard registration failed. If you want me talk to you I have already given my current contact number and giving again now. Please contact me on my current number 91-[protected]. The airtel presence is giving same error message which was shared already. Please take it serious and resolve the problem efficiently. Pleas resolve it as soon as possible. Looking for fast and efficient resolution.

Again I tried by restarting my mobile but still I am getting Sim Card registration failed error message only. Was it given to anyone by you? If you want me to reach on my number then please contact on my current number 91-[protected].

Please resolve it as soon as possible. It is more than 10 days.. :(

My number has been given recently to a new person. I tried by calling that number and had a discussion with him regarding the same. He confirmed that recently he got this number. I am already in follow up with you since 10 days and how you have given this to other person. Can't you resolve issues properly. This is 2nd time for me.

1st time my number [protected]
2nd time my number [protected]

If am wrong then please check your records then you will come to know whether am correct or not.

Such a waste airtel service. Making customers as fools.

For first time I thought it was a mistake but again you did the same. Worst airtel service.

If you are a good service provider then you wouldn't allocate this simcard card to other person. At the time of raising this request, it was not ringing while calling on this number. After you people confirmed that issue got resolved then it has been given to other person.

Is this the way you people gives the resolution for customer's problem?

Worst worst performance from you. I haven't seen this kind of service. I stayed in karnataka, andhrapradesh, maharashtra and odissa. I didn't see or hear this kind of worst service from other telecom service.