Comments
Bharati airtel/mobile service provider — Refund of excess payment
I have received the bill for the month july 09 which was less than Rs.500 - While making online payment to this company by mistake excess amount is credited to the company account. An amount of Rupees 24026.96 - has been wrongly credited to the above said company account.I have talked to your customer care on 25 July 2009 and informed about this excess payment and requested to refund the same.
My Servise request number is 27913158.
Till today I have not received any refund .
Hence I have no option to go thru consumer forum .please look into the matter and guide me.
Regards
P.K.Bhujbal
Airtel — Charges for value added services.
Dear Sir,I have written several mail to the [protected]@airtel.in and Nodalofficer.[protected]@airtel.in.
I got the reply from enterprise desk, but the same is not satisfactory. I want to know the charges debited in the Month of Aug-09 & Sept-09 Rs.99/- once & then Rs.30/- weekly on chronological order, i.e. started from 26th Aug-09 to 30th sept-09, every week & at the same time i.e. around 19.25 or 19.26. This is system generated debit. I want to know the facilities availed from my above referred mobile no. and charges debited to the mobile is for what facilities.
I have written a several mail to Nodal officer desk also, but did not get any reply till date. Also the reply given by enterprise desk is as under.
Pl. look into the matter & try to resolve the query & if debit is wrongly given then give me appropriate credit for the same.
Thanks & regards
Airtel — Excess Amount is charged by Airtel Dealer
Dear SirHere in Rajouri District of Jammu & Kashmir I applied for Bharti Aitel Prepaid Sim. The dealer charged excess of money for activation of sim card bearing no. [protected]. As i am a business man and using two airtel numbers [protected], [protected] and require one more for business purpose. Kindly help us in the matter and provide us rest of the money in return from the dealer.
with regards
Amit Nanda
[protected], [protected]
AirTel — excess charged
Customer id : [protected];This is really sad that I have taken connection from Airtel, a company I thought is sensitive to customer care. I have taken the above connection thru an airtel representative and he assured me that there is no difference in taking connection from Dealer or Company. Believing him I paid him Rs 8,450. Later I came to know the same day thru net that this should have costed me only Rs 7700 and I would have got Rs 250 free voucher from Airtel.
What is most shocking is that in last 7 days I have complained to Airtel so many times but not one sincere executive who would resolve this issue of cheating by the dealer and misinformation by airtel representative because of which I have lost RS 1000. It appears Airtel is not interested to protect customer’s right and is more interested in pleasing it’s dealers. So I thought to write on this email with the hope that one sincere and honest executive would read this and take corrective action and instruct the dealer to refund excess charged. On the name of connectors/jointers he has charged Rs 500 whereas Airtel executives confirmed that no money is to be paid for these items as installation is free and that I should only pay Rs 7,700.
Hoping Airtel to be just and fair to it’s customer.
AirTel — Excess amount charged
Please provide me the details of deduction from my airtel prepaid No.[protected] since my last recharge in January 2012 at my email address. why are you not sending bills details of prevs monts (jan19-feb19)
AirTel — Excessive Charge
My Airtel Number :- [protected] , I Feel Airtel Customer Service is Terrible , They Keep You On Hold For More Then 3 Minutes , Terrible Experience anyways Even after Speaking to the Airtel Tech Politely , Understanding that he is Just a Human and Can Make Error , but still they are not ready to help and resolve the issue . My Issue:- I was Charged twice on every Msg that i sent (1Rs) Even Though the characters were Less than 160 Characters(Technically Should be More than 160 Characters to be charged twice for a MSG) . They Said They will Check and call back , But No Calls Yet it has been Two Weeks , today when i call them they put me on hold for 30 Minutes , CAN YOU BELIEVE THAT , Yes and i have Proof . I Recorded this Call . in Frustration i Disconnected the call .I need to Know What Can Be Done , I Am Robbed 1 Rs Extra on Every Msg that i sent . I Really Dont mind the Extra 1 Rs , but i am just Imagining how many Customers they Might be Doing this With thus i have Registered to Complain .
i am Pre Pay Customer . My name is Joseph .
Thanks for your help in advance
airtel office
Details of Excess Charges charged against Value Added Services and Late Payment Charges
42%
Complaints
54512
Pending
0
Resolved
21960
View all 54512 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — Amount Charged
Dear Sir,yesterday night rs.15/- charged. today morning i called to airtel customer care they told "rs 15/- amount charged for roming" . i answered "sir, i am in tamilnadu only then how can u charge "? .. he told " sorry for that we will recharge to u for rs-50/-, so that please call to customer care after 4 hours, we will recharge to u" .. after 4 hours i called to customer care number ... there is no reponsible
please help me...