[Resolved]  Airtel — Refund not given for Broadband Connection

Address:Bangalore, Karnataka

Hi,

I paid advance of Rs. 999/- for airtel broadband connection. My Customer Enrollment Form has TBLR CEF No. 498112.
I had been in constant touch with the airtel customer care for last 1 year but to no use.

I have the following request on the dates mentioned.
First Request No: 18651048 (13/Jul/2012)
Second Request Number: 21474798 (06/Sept/12)
New complaint number regarding sales and marketing: 23235506 (11/Oct/2012)
Third Request Number: 23764854 - (23/Oct/2012)
Fourth : 25968302 - (13/Dec/2012)
Interaction Id:[protected]
Last Request No: 26783834 (31/12/2012)

Airtel Presence: OT[protected]

Even tried writing to there nodal office but to no use. Did not get any response from them either.

Everytime they give me a new request number and tell me, we will get back to you in 2-3 working days. Sometimes they even told me that I will be given refund in 21 working days.

Please take stringent action against them so that no other person gets treated in this same way.
Also please help me get my refund amount back.

Thanking You,
Hemanth Konthala
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Aug 14, 2020
Complaint marked as Resolved 
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Airtel Broadband — Connection not given

I have applied for a broadband connection on August 8th and have been told that connection will be given on 10 th August. But it did not happen . The person who booked the connection is Rajesh and his no is [protected].My application no is SEFno CH 810830
I tried contacting him he is not picking the phone.Today only once he answered and said he will reply back within 15 minutes and but did not reply. This is the worst attitude and service.Then they said they have no DSL ports available it will be done in a day .On Aug 12th they said they have received it and the connection will be given in 5 hour. But on Aug 13 they are saying the port received is for other exchange.Poor service and misleading information.Its a week and i am not been given connection.The nodal office also sents mail like it will be addressed at the earliest. I thinh Airtel ofiicers should be taught themeaning of earliest. Dont go for airtel connection

Broadband Connection — Refund of Advance Paid

Refer Subscriber Enrollment Form No 14756

I booked for Broadband Connection 3 Months back Due to line problem I did not get the connection.
that time I paid Rs 500 as Advance.

now it more than 3 Months I have not received back my Deposit Amount, I inquired about the Refund to the
Sales Representative he told me that will get back it by DD.it is now more than 3 Months

I request you to refund the Advance amount Immediately

My Contact No:[protected]Zain

AirTel — Not given connection yet

I had applied connection through an agent Mr. Rathi Dated On 5th november 2009. I am a resident of Mangalam appartment, Module-8, Abhaykhand - III, Indirapuram Ghaziabad. Till now I have not get the connection. No one is giving any kind of correct responses that when it will be processed. The reporting officer of Mr. Rathi is even not picking up the phone. what i do for them.
I have applied for a broadband connection on Nov 8th and i gave the amt 2397RS (I Keep my Chain to Pawn Broker for this money)and he have been told that connection will be given on 10 th November. But it did not happen . The person who booked the connection is Mohammed Umar and his no is [protected].My application no is SEFno CH 950482
I tried contacting him he is not picking the phone.One day he answered and said he will reply back within 30 minutes and but did not reply. This is the worst attitude and bad response.He message me to cal Arun ([protected]).I made cal to him but he also did the same thing (I was Calling him frm 11th NOV). But he is a nice fellow one day(13th NOV) rarely picked my cal and asked about the problem. He promised me that he will finish with in two days.After three days again i cal him and ask the reason . He told they have no DSL ports available it will be done in a day . Daily Ten times used to cal them they never reply me properly. They are not Picking their phones. Before Collecting Money Umar used to cal me thrice a day, Now i m calling him for many times, But he is not picking my cal.If i ask for money they r telling that it will come after 20 days. I never expect this from airtel.
I want to take airtel broadband connection before one month but our city's airtel office did not giving broadband connection . our city's ( Burhanpur M.P )airtel office name is parth telecom ph.[protected]
& my con.no. is [protected]
your broadband service is very poor. i heav given rs. 1000/- in advance to take a BB connection before 10 days. but your person given not responding.

my address
c/o mr.dheeraj jain , C- Block , top floor , (near HP Gas agency) MANSA CHAMBER,
fafadih, raipur, chattishgarh.

AirTel — REFUND NOT GIVEN

I am a retailor of Airtel mobile recharge voucher. I took the retailorship on May 2007 and the distributor from cherthala given me a set of recharge vouchers as a starter pack.But one set of recharge voucher for RS.249x 5 is expired on that date and which is not informed to me at that time.After some days i recognised the problem I am contacting Airtel office at Kadavatra,Ernakulam but they first agreed to takeup the matter and I am waiting there for morethan 1 hour after that they replied they are unable to do it.This shows Airtel company is cheating people as the same is not at used by me but they are not able atleast change the prepaid voucher.I am also make complaint to their nodal officer ,but they also hesitate to do it.

s.nath

AirTel — Connection not given

I have applied for a new Airtel IPTV connection along with Broadband and Landline and despite paying all the charges in advance there is no line of sight to when the installation will be done.

Its surprising to note that as a first time customer to Airtel this is the type of response the Organization gives. This is really crazy for an organization being run by someone like Mr. MIttal. There is zero customer service whatsoever.

I wish India goes the US way on capitalism and the customers are treated better.

I can be reached on +91 [protected]

Anand Kabra

Airtel Broadband — Refund not given

Dear Sir/madam,
We had applied for airtel broadband connection by paying Rs.1099/- vide application no: TBLR 276461 dated 21.08.11 and promised a connection within 5 days.

Airtel failed to give connection citing technical cable problems and hence i lodged complaint with airtel asking for refund..( complaint no:3160876) .The call center person attending the phone assured that i would get a refund within 15 days..

Since i did not get back the refund,i have called airtel helpline twice again as a result of which they have subsequently raised two more complaints and given ref. no.s as : 3653900 and 4450870.

No action has been taken by airtel team so far '....

Request you to do the needful.


Regards,
Chetana Basu

Airtel — connection broadband

i complained for my broadband on 03/02/2012 but no action taken for that. today it's 8th day there is no action no calls for my complaint.i affraid for that. my landline number is [protected]. plz contact on [protected].
Namaste Mr. Konthala,

This is to inform you that your concern listed on 22 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Konthala,

We would like to inform you that your concern listed 22 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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