Address: | Hyderabad, Andhra Pradesh |
Dear Sir/ Madam,
To state I am Ramakanata Behera living at Begumpet, Hyderabad is a Airtel customer (Postpaid Service) having number - +91-[protected].
My alternate contact number[protected]
Recently I lost my number and blocked the SIM and requested for a New SIM today from Airtel Showroom at Begumpet,Hyderbad.
After geeting the new SIM the manager in Chargerge given 4 hour time to activate the SIM and make it operational. but after 4 Hour it has not been activated.
After this I amde a call to the call center and asked to wait for 30 min more so that it will be activated - Reference discussion number with Airtel customer care[protected]
Again afetr an Hour I made a call to the center and was told the card which has been given to me is a damage card and to ne replaced and again I have to go through the same process - ref. discusion and complain number[protected]
Due to this I suffred a lot missing all importnat calls from offices and faced lots of problem - need due of the damage caused for not meeting the deadlines during service. Was this information helpful? |
To inform now my SIM is working, But the kind of treatment / reply we get from your staff at Begumpet, Hyderabad Airtel center is realy pathetic.
The response was like they do not care for the customers problem. I can quote the name of the manager whose resonse was so pathetic, as if I felt Airtel has done some favour to me by providing the SIM to me.
Being a older customer, I do not expect such attitude when customer is in problem.
Regards
Ramakanta Behera