[Resolved]  Airtel — Unnecessary money deduction from Airtel prepaid account saying "Thank you for choosing COMBO LOVE PARK"

Address:Bangalore, Karnataka

I have airtel pepaid connection with mobile number [protected]. As I am in Ireland now, i am not using that Sim though I have inserted it in a Dual Sim compatible phone. So none of the GPRS services I have opted for. And I am not using any value added services. Now suddenly I got a sms saying that "Thank you for choosing COMBO LOVE PACK 2125 on your airtel mobile. You have been charged Rs 3.0 for 1 days". I really don't understand why Airtel gives these kind o[censored]nnecessary problems to the customer who is out of the country. So I can not call Airtel too as it will be there in Roaming and will be heaviely charged if I call. Actually roaming facility is neccessary for me as my parents give missed call to it.

Even when I was in Bangalore too, sometimes suddenly such kind of deduction for value added services happened. Then I called up them and fought and money got returned back. And I strictly told Airtel to stop Airtel Live and GPRS for me to avoid these kind o[censored]nnecessary deductions which happens without my consent. That time they disabled Airtel Live. Now suddenly how come they are blindly deducting money for those services which I haven't chosen yet all, that too when I am out of India.
Need help on this. It looks like Airtel repeatedly creating these kind of problems, which is a nuisance and loss for me.

Thanks and Reagrds,
Rohit
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Aug 13, 2020
Complaint marked as Resolved 
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I too am a victim, AIRTEL has suddenly imposed this on my number [protected], this is looting the customer

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