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+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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I took a new Airtel Digital TV connection from Audio-Visual Electronics, Vashi and was promised installation within 7-10 days. It has been now more than three weeks and there is no sign of any body to install the dish and receiver. I have been following up with the dealer who has directed me to Mr. Ledvin of Airtel who is in-charge of installations. Both Mr. Prakash Wadhwa (dealer) and Mr. Ledvin seem to be hand-in-gloves and I have been running pillar to post to try and get the installation done. As of 14/07/2010, I was promised positively and confirmed that installation would be done but to no avail.
Their constant excuse is that local cable operators are causing problems for installation and they need to come during late night to install to which also I have agreed. If they cannot install, let them tell so and give back my money for the activation kit.
My consumer ID: [protected].
Please help.
Thanks,
Uday.