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Same thing happened with me, I bought a new connection by payment of Rs 1590 through IVRS, and was given only a transaction ID, and then after that no news of installation, customer service executives just keep on going round and round.
Abhishek Srivastava
[protected]@gmail.com
Abhishek Srivastava
[protected]@gmail.com
AirtelDTH — services
he worst service is being provided by the company. My complaint no 8169936 and after that so many calls being made to the customer service and authorisied dealer in howrah are being kept pending for days altogether. the first complaint lodged on 18may 11 assured that complaint will be resolved by 19 the may. On nonresolving complaint got relodged on 20 may with an assured resolving by 10.30am. again complained and not resolved till now.the system not to be purchased by any one. none will help in the resolving of problem.
the complete management to be blamed for not managing the system after strating the service in a brader perspective.
i will be filing case againist airtel for the poor service and discontinuation in service even after lodging complaints.
badal ghosh
[protected]
AirtelDTH — extra charge for dth plan
My name is sonu jindal. My custmer id in airtel dth is [protected]. I have 21.60rs plan per day for three connection but now it charge 26.30rs per day from last month. I call many times to customer care for that but after in two minute my call disconnect and i not able to talk them. I want my money back and next time i not want this type issue On Feb 19th 2013, I was able to reach the representative in my 7th attempt. I spoke to Srinivas who collected all my transaction details and said I will get further details by today[Feb 20th] evening and there after the installation.
Feb 21, 2013, Is anybody hearing this, I have not recevied any response from Airtel Digital TV representatives and no idea about my connection status. Today I have called them twice and it goes to indefinite wait and disconnected automatically. Please help me to get around this.
@vinosthsruthi .. Even i am facing the same problem.. What happened... Is the issue solved or not
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Airtel DTH — No Response after payment for new connection
Hi,I made a transaction of Rs. 1640 on IVRS to one of an airtel representative (supposed) to buy a new DTH connection with Mega Value pack for 3 months free with set top box.
This is an internet fraud wherein I didn't get any confirmation over the mail of the invoice and there was no call from AIRTEL to install the new connection.
I called up CITIBANK and tried to cancel my credit card transaction of Rs. 1640 to the merchant.
I got the following Merchant Name and Address -
santacruz west
mumbai plaza asia level 2
FV Road
400054
Can some help me to get my money back. Please reply to me as soon as possible or contact me on kapoor.[protected]@gmail.com
Thanks,
Madhur