[Resolved]  Ankurs Cool Cab — Booked cab did not reach for pick up

i searched for cool cabs on internet and got a message of cool cab vendors. A cab was booked with one of them at 21:34 hrs on 18/04/10. after that i called the person named Vishal ([protected]), almost 5 times in the night for confirming the status of the cab and everytime i was told that it will be made availiable at 5am as i had flight at 5:55am on 18/04/10.i asked for the details of the cab driver and cab, which were sent via message at 23:28 hrs.

I called the driver([protected])in the morning at around 4:36 am and asked him to make sure that he reaches at pick up point on time.i once again called he at 5:06 am and he said it will take 3 mins. After this he didnot even picked my call and then at 5:18am , i called the person who booked the cab , visahl and told him that cab has not reached yet.he said it is about to reach. I without wasting anymore time ,took a auto from vikroli west to Domestic Airport at around 05:25 am. Then, also i missed the flight.

After i missed the flight i called up Vishal, the person who booked the flight, he didnot even pick my call for 3 times and informed him that i missed the flight.He replied saying the cab driver was not able to search home.

Cab details
Driver name Shaikh ([protected])
CAB MH06-J-6571

Flight details
Flt# 6E207
Date 19/04/10
from Mumbai to Jaipur
Depart 05:55
Arrive 07:40
Indigo payment 4,428.00
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Aug 14, 2020
Complaint marked as Resolved 
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