[Resolved]  Bag It Today — Miscommitment from the sales manager of bagittoday

Address: Delhi

I just want to report what all i experienced through bagittoday. In December i placed the order for almost 2.20 lac rupees. Only on the condition that if i will recieve my orders on the specific day, only within 4 to 5 days of placing an order.

Their Sales Manager Mr.Rajeev Kapoor came on call and he promised that orders will be delivered within 4 to 5 days. He asked me to place an order for more amount. That is the reason the order was for 2lac 20 thousand rupees.

He (Rajeev Kapoor) told me that i will recieve a call from the verification department and told me to say yes to everything, he told me that i only need to say yes in the verification call from them and he ensured me that i will receive the order on time as i live in Delhi.

When i did not receive the order on time, i called them back again and asked them to pay me my money back. It took almost 5 months to return my money, which with interest and finance charges and late payment fees costed me 26000 rupees.

Also i faced lot of difficulties when i called them back, it really wasted lot of time for me, i wrote an email to their CEO Mr.Salil Kumar and i got the call from their manager today Morning that they will give me the goods sum of Rupees 60000 as compensation as the issue caused me lot of time waste and my credit history with the bank also effected. My credit limit was around 8 lac which has been reduced to 6lac 59thousand now due to the late payments.

Now they are saying that they will give me the goods of 13000 or 14000 as that is the value their department has calculated.

Again they miscommitted because previously their manager did the fake committments and now again their manager told me that i will get the goods of 60000 as compensation and now they are not ready to give that as well.

Generally they should pay me the 26000 and the goods as well as compensation as that has costed me my time and lot of depression.
They are not ready to transfer the money in my credit card and saying that they will give me the goods of 13000 or 14000. I dont really need any goods as indirectly i am paying for the goods.

This is the worst experience i have ever gone through and bagittoday is the worst organisation and no-one should ever purchase anything from them. As they do miscommittments.

Please help me resolving this matter.

CEO email id of Bagittoday: salil.[protected]@intoday.com
Email id of Bagittoday.com: [protected]@bagittoday.com
Number of Bagittoday: [protected]
Their Manager Narendra Kumars Number : [protected]

Regards,
Anuraj Bhadana