Comments
Barclaycard — Credit Card blocked
I am operating the Barclay Credit card and presently I have no dues pending. My card is blocked by the company and no reason is given to me. I need to reactivate my credit card.M.S.Nagarajan
Its seems inordinate delay on part of Barclays to pay the compensation is only pushing me to resort to legal options. In case of pursuing legally, I would like to hike my compensation to Rs 5 lacs for harassment, expenditure of my executive time, money & energy.
Its shameful, Barclays have maintained silence and have not replied to this complaint.
Its shameful, Barclays have maintained silence and have not replied to this complaint.
Is anybody listening ? Seems Barclays prefers court battle to pay higher compensation.
Regards,
Hitendra Mehta
Regards,
Hitendra Mehta
IS BARCLAYS LISTENING ????
The Complaint needs to be acknowledged at least. No letter from Barclay's.
It's pure case of harassment. Delay is just pushing a customer to seek legal recourse and with steeper monetary compensation for the hardship undergone to seek redressal.
Aggrieved
Hitendra Mehta
The Complaint needs to be acknowledged at least. No letter from Barclay's.
It's pure case of harassment. Delay is just pushing a customer to seek legal recourse and with steeper monetary compensation for the hardship undergone to seek redressal.
Aggrieved
Hitendra Mehta
Barclays have sent a written response ( after my escalating the complaint to Head - Customer Care Dept thru' E-mail ) that Card was blocked to protect Customers Security. It is a mechanical response from Head of Customers care Dept. He does not answer my specific points in the complaint, like,
a) why only one attempt was made thru' call on my Cell before blocking the card while I was in foreign country ?
b) why SMS was not sent on my mobile when it failed to contact me on cell ?
c) why my Direct Debit ( to Barclays Card ) of two Vodafone Bills was declined without getting in touch with me ?
d) why no attempt was made to reactivate my Card or understand the actual status of my transactions in foreign country ?
It's disgusting as without answering specific questions, they take a stand that Customer complaint has been attended to and close the file. This forum should have mechanism to complete the circle whereby the action taken by the accused Party to redress the complaint is satisfactory or not ? If complainant is not satisfied, the complaint should be kept open & there should be onus on the accused Party to resolve it.
Aggreived,
Hitendra Mehta
a) why only one attempt was made thru' call on my Cell before blocking the card while I was in foreign country ?
b) why SMS was not sent on my mobile when it failed to contact me on cell ?
c) why my Direct Debit ( to Barclays Card ) of two Vodafone Bills was declined without getting in touch with me ?
d) why no attempt was made to reactivate my Card or understand the actual status of my transactions in foreign country ?
It's disgusting as without answering specific questions, they take a stand that Customer complaint has been attended to and close the file. This forum should have mechanism to complete the circle whereby the action taken by the accused Party to redress the complaint is satisfactory or not ? If complainant is not satisfied, the complaint should be kept open & there should be onus on the accused Party to resolve it.
Aggreived,
Hitendra Mehta
barclays is worst bank put ur complaint to Ombudsman - Reserve Bank of India. online complaint forum is available
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Barclays Visa Card — No good Service
Barclays Customer care is just pathetic u mail them thousands of time and they shall not get back to u. i had also asked them to close my credit card account, but still it has been not cancelled. BAD CUSTOMER SERVICE