[Resolved] Bharti Airtel Broadband — Non payment of refund amount

Dilendra

from Bhopal, Madhya Pradesh

Address:

Raipur, Chhattisgarh

HI,
My Name : - Dilendra Kumar Nayak

I had applied for airtel broadband connection on 1st Time May 18th 2011 Reciept No. ( 2707132 ) And 2nd Time jun 12th 2011 ( CEF No. 30 13495 ). After taking the money airtel representative assured me that he would provide me broadband within next 7 working days. After 7 days passed and there was no response from him, I tried calling him up more than 50 times. He wouldn't pick up the call. On contacting airtel customer care ( Compleint Number[protected], they told me that my money has been sent for refund He Has Given a Time freme for Resolution of 31 st Aug. 2011 . And Today i Call Again In Customeer Care And Give Compleint Number That is Same Condition Pending even after more than a 3 Month there has been no reply from them. And everytime I try calling them up, they redirect to call some division and I am told the refund status is pending with some division. Please look into this.
1st Time Cash Reciept Attach And 2nd Time CEF No 30 13495
Airtel representative's name: 1st Time Javed ( [protected] ) and 2nd Time Toran Lal ([protected])

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Complainant6097252

from Mumbai, Maharashtra

I was subscriber of Airtel mobile service and my mobile no. was [protected]. I withdrawn this service one year back. Even following it up from their Thakur Village Airtel customer care center continuously for six month till now i have not been refunded amount.I have given up the hope of getting this amount from Airtel.

geeta bhatia

from Lucknow, Uttar Pradesh

Airtel-BroadBand — RE : REFUND THE PAYMENT

DEAR ALL,

I AM VERY MUCH FED UP WITH AIRTEL CUSTOMER CARE SERVICE. I HAD REQUESTED FOR AIRTEL BROADBAND CONNECTION , AN EXECUTIVE CAME AND FILL THE FORM TOOK MY PAN CARD COPY, RASHION CARD COPY AND CHEQUE OF RS. 1000/- FOR CONNECTION DATED 22-7-09. CHEQUE HAS CLEARED IN THE DATE OF[protected] BUT FROM THAT DATE I HAD NOT RECIEVED ANY CONNECTION. I REQUEST YOUR CUSTOMER CARE MANY TIMES, THEY SAID THAT YOUR CASE HAS BEEN REJECTED. IF MY CASE WAS REJECTED THAN WHY THEY PRESENT THE CHEQUE. NOW I HAVED CALLED MANY MANY TIMES BUT FOUND NO POSITIVE RESULT. NOW TELL ME HOW CAN i GET MY PAYMENT FROM YOUR SIDE? YOUR EXECUTIVE TOLD US THAT IT WILL REFUND WITHIN ONE MONTH. NOW, IT HAS BEEN ONE MONTH 10 DAYS. WHAT I HAVE TO DO?

GEETA BHATIA

Manoj V

from Pune, Maharashtra

Airtel Broadband — Issue regarding Payment/Refund

Hi ,

Two month ago I applied for Airtel Broadband Connection so I paid Rs 1500 through Cheque. Now Due to no availability of connections in my area airtel rejected my application but deducted Rs 1500 from my account. Since I made the payment against new connection which I am not using or you never been provided,Its been 2 moths without refund, all they give just refrence numbers. Pls look into this.

Manoj V
[protected]

Sameer Shah

from Chennai, Tamil Nadu

AirTel — Non payment of Refund Amount

Hi i had converted one of my Postpaid number to prepaid number in the month of June, as per the policy of Airtel, they will require 45 working days to refund the amount back. Instead of my regular complains i haven't received my refund amount. I want to file a case with Consumer court, guys if any information please share the same.

drprashantjain

from Bhopal, Madhya Pradesh

AirTel — Non Refund of payment

Opted for Airtel Broadband connection on 8th March and paid three month rent amounting to 1800.00INR as advance. The connection was declined by the company. Refund is awaited till this time even after repeated calls to company executives and their false assurances for early refund.

swapnaja

from Pune, Maharashtra

my sim is blocked by mistake. now its asking for PUK code. Please help me out. my mobile number is [protected]. Its argent. please send on email

t v mani

from Hyderabad, Telangana

Sir,
My landline Number is[protected], and I have opted for386 kbps speed where as I have received bill for 512kbps. Request you to look into the matter and send a fresh bill.

awaiting early action.

regards

mrs. mani
email id. [protected]@yahoo.co.in

vaidyaenc

Hi even i have the same issue with Airtel not yet refunding the broadband charges initially paid. I had applied in bangalore in month of June, 2011. Does have any official mail id where we can escalate this issue other than those mentioned in their websites. I have mailed the complaints to the nodal officers and customer care but that resulted in just template automated replies saying it will be addressed in 24hrs. Nothing happens and money is with them. They are cheating the customers.