[Resolved]  Big Bazaar — EXCESS BILLING

I strongly agree
i have been cheated too and i have a proof of their cheating instance on MRP printed by original manufacturer to their MRP sticker.
this should be taken strongly and to a higher level of escalation.

I purchased two packs of tropicana juice where the discounted price was Rs 115/- for any two but I have been charged Rs 84.15 and Rs 85 for two packs ie.Rs 169.15.On inquiry I was told by the billing cashier Mr.Anuj Salvi that discount will appear at the end of bill.However on totaling the bill amount I find that no discount has been given.
Hence I have been cheated and the difference of amount Rs 54.15 must be refunded to me. My bill reference is as follows.
TILL NO. 17. RECEIPT NO.0159842. St. 4783. Ch. 188676. Tr. 36382.
date 25/2/2011 (21.23 hrs.)

BIG BAZAAR — Excess Billing

On 3rd Dec 2011 I went to Food Bazar pune(in pune central opp to Esquare) and bought my monthly grocery and when I check my bill after coming back home followings are my findings-
1-For Garam Masala the MRP is 29 /= but in the bill its charged as Rs 32/=

This is a very-very objectionable thing and I am going to put this in leading papers and to consumer forum as I have all the bills with me.

Also this has happened 2nd time with me. Required immediate attention by Senior Authorities.
Bil #901
TID[protected]

Note - This has happened 2nd time with me in last 6 months. I think some check should happen on them because they increased the rate on MRP which for a normal consumer is very difficult to traceout

Ashwarya

Dear customer,

Hi, I am Priya from the Future Group team. At the onset I would like to thank you for bringing this to our notice. Please accept our sincere apologies for the repeated discrepancies your your bill. Let me assure you that we will be taking the necessary actions to avoid such events in the future. An agent will contact you shortly with a way forward.

Regards,
Priya
Future Group Care

Dear customer,

Could you please write to [protected]@futuregroup.in with your contact details.

Regards,
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't got a response from your end.

Regards,
Priya
Future Group Care