Cinemax — Amount Not refunded

I Booked 5 tickets from Cinemax.co.in on Oct 1 2009, Due to Bad web connection the tickets were shown Cancelled, I gave a call to Helpline and sw Someone said the Money will be refunded in 24 hrs. It's been 4 days today but i haven't get my money back and iam trying to reach helpline and not able t6o get a person in call. So please suggest

Varun
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

REFUND NOT DONE BY COMPANY YET
SIR/MADAM,

I BOOKED MY TICKET ONLINE BY CINEMAX.CO.IN, TICKET WAS NOT BOOKED AS STATUS WAS SHOWN CANCELLED BUT THE MONEY HAD BEEN DEDUCTED FROM MY DEBIT CARD, BUT I HAVEN'T GOT MY MONEY BACK IN MY DEBIT CARD, AS I CONFIRMED FROM MY BANK ALSO.

please find the below details

Booking Cancelled
Status : Cancelled
Order ID : 646758
City : Hyderabad
Address : Cinemax - Hyderabad
Movie Name : BAADSHAH(TELUGU)
Date : [protected]
Screen No. : SCREEN 3
Seats Selected : EXEC-J16, J15
Time : 3:45 PM
Card Type : VISA
Card Number : 418158XXXXXX0112
Tickets Booked : 2
Convenience Charge : Rs 44.94
FNB Amount : Rs 0.00
Tickets Discount : Rs 0.00
FNB Discount : Rs 0.00
Tickets Amount : Rs 300.00
Amount : Rs 344.94
Note: Kindly carry your Credit Card / Debit Card through which you have done the booking. If someone else is going on your behalf to collect the tickets then please request him/her to carry an Identity Proof to present at the box office. On failure of this Cinemax will not be responsible for not issuing the tickets.
Thanks for coming to Cinemax.

DO THE NEEDFUL
OR

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cinemax
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    119
    Pending
    0
    Resolved
    43
    Cinemax Phone
    +91 22 4275 8888
    Cinemax Address
    7th Floor, Lotus Grandeur Building, Opp. Gundecha Symphony, Near Country Club, Veera Desai Road, Andheri (West), Mumbai, Maharashtra, India - 400053
    View all Cinemax contact information