Cinemax India — REFUND NOT DONE BY COMPANY YET

BOOKED MY TICKET ONLINE BY CINEMAX.CO.IN, TICKET WAS NOT BOOKED AS STATUS WAS SHOWN CANCELLED BUT THE MONEY HAD BEEN DEDUCTED FROM MY CREDIT CARD, I CALLED THEM THEY TOLD ME THAT MONEY WOULD BE REFUND WITHIN A DAY, I MAILED THEM, RESULT WAS SAME, BUT I HAVEN'T GOT MY MONEY BACK IN MY CREDIT CARD, AS I CONFIRMED FROM MY BANK ALSO.
order No 193802
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sir/ mam
my account in state bank of india i go on movie in cinemax kanpur sir i give debit card in cinemax booking counter my card swap in macine my balance reduct but movie ticket not recive cinemax empoly called your card is not work my account no [protected] and card no.[protected]
kindly i request to u my balence credit in my account

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