[Resolved]  Cinemax, Vashi — cinemax compaint for not refunding money

on 5.07.08 i attempted online booking for a movie in city center mall vashi, cinemax .but booking failed and money was debited from my credit card.now as in i have recieved my statement i have to pay the money.after followups and mail it has not been done.cinemax till today has not refunded my money
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Aug 14, 2020
Complaint marked as Resolved 
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I agree with Kunal... The same thing happened with me on 5th of July 2008 when I was booking ticket online for a show at Vashi, City Centre Mall. I think there was a server issue, but money was debited from the credit card - the tickets were however not booked.

After repeated following up with them via email and telephone calls, I have not received any positive response. Till date I have not received the amount. Will some cinemax official please look into this.
Even I am facing the same problem, I have booked the tickets on 9th of september and booking was failed but the money was deducted from my credit card.

After repeated calls to cinemax, I havent received the refund thats disgusting.

Kindly please someone look into this matter.
Yesterday & Today I attempted 3 times to book tickets thru the website bookmytickets.com for Cinemax, Vashi, but they were all unsuccessful, even after giving my card details. I hope the amounts are not all debited from my card . I am fearful after reading these complaints above. Please someone look into this matter urgently.
cinemax is not suitable for taking coke and popcorn. because there credit card and debit card is not transaction and our suggestion is fast food price should be taking in ticket price(as per custmor)
and main thing is cinemax food is costly ex.2 samosa is 35 rs please do this price is decrease-
I had gone to see a film at the Cinemax at City Centre on Sunday 21st June 2009. The film Angels & Deamons was on Screen One at 1745 hrs. The Audotorioum and the Lobby were not cooled at all. We were on seat Nos. C 12 & 13. Repeated requests to the management for turning up the cooling were neglected. I had strong words with the managers in the Lobby. The front of the auditorium was cool but the rear area was 'HOT' & extremely uncomfortable. Finally I walked out of the Theatre because I was soaked in perspiration. I intend to take this matter to the Municipality for due action against these errant Multiplexes. The excuse offered was that there was no Power yet the Movie was being screened and the lights were working. It must be realised that iof fresh air is not supplied to the patrons as per regulation then the Theatre owner is in fault and must be penalised.

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