[Resolved]  Cox And Kings — Incorrect product

Address: Mumbai City, Maharashtra

before going on holidays that my iternary
(flight time to be specific) has been changed without giving me prior
information due to which my entire honeymoon experiance was unhealthy.

Below are some details

Tour nameDuniya dekho 2011OBT1362346
Tour date10/17/2011
Branch Mumbai
Tour managerAshley reberio
Friendliness courtesy ratingAverage
Friendliness courtesy commentNA
Tour information ratingPoor
Tour information commenttimings of flight changed without my information
Documentation services ratingPoor
Documentation services commentNa
Flights ratingAverage
Flights commentNA
Trains ratingAverage
Trains commentNA
Hotels ratingPoor
Hotels commentNA
Meals ratingPoor
Meals commentNA
Sightseeing ratingAverage
Sightseeing commentNA
Coach ratingPoor
Coach commentNa
Local guide ratingGood
Local guide commentNa
Tour manager ratingPoor
Tour manager commentNa
Service1NA
Service1 ratingPoor
Service1 commentNA
Service2NA
Service2 ratingPoor
Service2 commentNA
Service3NA
Service3 ratingPoor
Service3 commentNA
Service4NA
Service4 ratingPoor
Service4 commentNA
Overall ratingPoor
Overall commentvery poor
SuggesstionsMy flight timings were changed to early morning from noon, spoke to sweta shukla from Mumbai but was in vain my entire tour was an unhealthy experience due to a bad start.
FirstnameJoy
LastnameCreado
Address112 Bhardawadi, shanti hsg society, flat no 103, andheri west
Address2same
Pincode400058
CityMumbai
StateMaharashtra
CountryIndia
[protected]@gmail.com
Mobile[protected]
TelephoneNo[protected]
SourceCox and Kings
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Sep 21, 2016
Complaint marked as Resolved 
Verified Support
Dec 12, 2013
Cox & Kings India Customer Care's response
Dear Joycreado,

We would like to look into this matter with immediate effect. We request you to kindly mail us the details of the issue along with your contact details to [protected]@coxandkings.com. This will help the concerned team to get in touch with you as soon as possible.

Team Cox and Kings India
 
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