[Resolved]  Cox And Kings Tour India — Cox and King Tour - Irresponsible Managers

Hello everyone,My parents booked tickets for American Bonanza Tour on June 2009.They got the visa through Cox and King and they have paid full amount also.But due to H1N1 they couldnt make it for the trip last year.This year they are planning but no one is reponding from Cox and Kings Office either in Bangalore or MUmbai.No one is responding for our repeated calls.Its already more than 6 months.
No one bothers to send a mail also.Whenever we call someone they say I am not the responsible member.
Shame on these guy !! they say world class service and they do this.
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2016
Complaint marked as Resolved 
Verified Support
Jan 07, 2011
Cox & Kings India Customer Care's response
We appreciate your feedback and if you would like to get in touch with us regarding the same, do send us the following details on communication.[protected]@coxandkings.com.

1. Mobile no.

2. Travel Package name and booking reference no.

3. Date of departure.

4. Reason for Complain.

5. Date of Purchase of Package.
 
1 Comment

Comments

Everyone I have meet so far who has dealt with Cox & Kings has always had a bad experience.
And have never ever heard any good or neutral words about Cox & Kings from any of the people who have availed their services.
When I went to Europe with Kulin Kumars travels, I meet the group of Cox & Kings on the way, about 50 people, all were complaining how terrible their services where !!
I do not understand despite having such a bad reputation why do people still manage to select Cox & Kings for their tours !!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cox & Kings India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    380
    Pending
    0
    Resolved
    268
    Cox & Kings India Phone
    +91 11 2676 8811 [New Delhi]
    +91 80 2223 9192 [Bangalore]
    +91 44 2836 3000 [Chennai]
    Cox & Kings India Address
    Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Cox & Kings India contact information