Daikin has installed centralized airconditioning systems in Pearl Gateway and Towers, Sector 44, Noida in all flats constructed. Due to tecnical reasons, repairs to the machines can only be done through their dealers - which is fine. But because of this restriction AMCs, necessarily also have to be done through their office, and customers are being coerced into accepting unsubstantiated repairs and replacement of parts before an AMC is entered into, and are thus having to shell out about Rs 25000 to enter into an AMC that costs Rs 28000. The company is therefore taking advantage of its position in not enabling other vendors to repair its ACs and thereby over-charging customers for AMCs and attendant replairs/replacements. I can be reached at [protected]@hotmail.com or [protected] Was this information helpful? |
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