I had booked 3 tickets through ezeego1 under spicejet cash back offer on 20th April. The offer said that book your tickets till 30th April and get the cash back.
I called to confirm ezeego1 customer care to confirm the offer, as it didn't say anything about travel date and just the booking date, where my travel date was May 1st.
The lady over the phone claried that I'll be getting refund if I make the revervations before 30th April.
And now they are denying the cash refund saying that travel date was beyond the offer period.
Seems they are intentionally following such trick to mislead the people and do not put clear terms & condition Was this information helpful? |
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