[Resolved]  Fitness First — poor service

Address:

Central Delhi, Delhi

BEWARE and don’t let Fitness First DELHI sell you any long term memberships! Realize that FF Delhi Club has limited long term members who have remained with them because of convenience owing to proximity; else, the club would definitely have ‘very’ limited long term members. They only seem Customer friendly to the new ‘hunts’, later, there overall manager Vikram Aditya Bhatia expects the Customers to follow his [disguised as FF’s] rules and regulations some of which are somewhat one sided. Many of FF Delhi members have repeated complaints about
- Dirty towels
- Damaged and often partially working beverage machines
- Damaged exercise mats
- Badly stinking exercise mats
- Periodic breakdown in steam/sauna
- Rude support staff
- Smelling toilets and exercise rooms
and Vikram Aditya Bhatia defends these complaints sighting the newness of the club. He cleverly also sights the number of customer’s he caters to and the limited resources he has. Vikram Aditya Bhatia FF Manager has portrayed the FF brand to come across as ‘2nd grade’ service provider in INDIA! Checkout reputed competing clubs first! Please beware and don’t buy into any of FF Delhi attractive long term plans!
J Jamshed
Member FF DELHI
[protected]@yahoo.com