Address: | Chennai, Tamil Nadu |
Hi,
I have ordered AT Zurich Soft Trolley, 76 cm, Black Order no - [protected] on 10/09/12. But still now the product haven't dispatched. i hav called customer service on 13, 15, 17, 19, 20 and they told that due to warehouse migeration it is getting delayed and also i wrote to customer care on 13th and got a reply that it will be dispatched. if migeration work is there please dont cheat the customer that it will be delivered in 4 days because i got the delivery date as 14/09/12. when i purchased that product. also they are not at all intimating unless i call them. on believing their promised date i have planned my travel on 19/09/12 and postponed post feedback tat it will be delivered by friday to friday 20/09/12. today i called them and they told it will dispatched by monday. i dono wat to do and atlast if i did not recive the product by saturday i will file a civil case against future bazaar stating that i have been cheated by their wrong promise. also no where it is mentioned in the website that they are migerating their ware house and it is none of my concern. i want that product to be delivered by saturday and the compensation for the delay as they promised 7 days delivery guarantee. really it is worst service comapared to any other online shopping.
Regards,
Saranyan GJ Was this information helpful? |
I am Priya from Future Group. We have taken a note of your concern and the issue has been escalated to the concerned department. We will get back to you soon.
Regards,
Priya
Future group Care