[Resolved]  GadgetsGuru.com — Payment given online but the product not shipped even after 1 month

On 2nd of August i made a purchase of a PS3 gaming CD worth RS 1700 with order no 28081.Payments were made via credit card.After 15 days i called their customer care. When i made the enquiry i was told the item has run out of stock and they will ship as soon as they get the item.Its almost been a month now but no signs of my item.I mailed them several times that they ship me a diffetent CD that they have in their stock.But no reply is being made.
I can only conclude that this is real fraud site and warn all net users to be beware of this site.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2014
Gadgets Guru Customer Care's response
Hello Manish, The order no. mentioned is incorrect, kindly update us with correct order no. or feel free to call us on Customer Care : +[protected]Time:9AM to 6PM) Toll Free Number :[protected] .. Thanks & Regards, Pallavi Khavnekar Gadgets Guru..
Complaint comments 

Comments

GadgetsGuru is an online fraud site. They take money and don't deliver products in most cases. My order has been pending for the last 2 months. None of the customer care nos. will ever respond once you make the payment (the same guys were super prompt before they got the payment). It's a shameless scam organisation that should not be allowed to operate.
i am facing the same problem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gadgets Guru
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    17
    Pending
    0
    Resolved
    8
    Gadgets Guru Phone
    +91 22 6130 1111
    Gadgets Guru Address
    Office No. 223, 2nd Floor, Umrigar Building, 17C Lokmanya Tilak Road, Opp. Crowford Market, Mumbai, Maharashtra, India - 400003
    View all Gadgets Guru contact information