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HDFC Bank is very bad bank. It does not provide customer satisfaction. I have more and more and more complaint for HDFC Bank. And also customer care of this bank is very poor.
Hi,
I have a personl loan with HDFC. But my ank is OBC Every month theare deducting tru ECS from last 2 years. But thismont their ECS got rejected and they called me for the payment.Balance is ther in the Account. As i enquired at OBC, i came to know that th ECS got rejected due o som connectivit problem between Banks, and all he ECSs for eery bank which came to OBC got rejected. Then all those banks re-submitted their ECS's and encashd their EMI's.
But this HDFC pople are pressing me o pay at their counter other wise i will become a defaulter. They are making dozens of calls to me.
I explained the situation to them, they are not ina mood to understand or hear u. They say that it is our responsibility to see that the ECS gets cashed. Atually it i not my problem, the cash is lying in the account It the inability of HDFC to encash Tru ES, moreover they are blaing us.
If so, whydo they tae ECS, then what is their role.
I think they have to gather information from RBI or OBC for the rejection of ECS. They want to put all the blames n the customer.
jana
I have a personl loan with HDFC. But my ank is OBC Every month theare deducting tru ECS from last 2 years. But thismont their ECS got rejected and they called me for the payment.Balance is ther in the Account. As i enquired at OBC, i came to know that th ECS got rejected due o som connectivit problem between Banks, and all he ECSs for eery bank which came to OBC got rejected. Then all those banks re-submitted their ECS's and encashd their EMI's.
But this HDFC pople are pressing me o pay at their counter other wise i will become a defaulter. They are making dozens of calls to me.
I explained the situation to them, they are not ina mood to understand or hear u. They say that it is our responsibility to see that the ECS gets cashed. Atually it i not my problem, the cash is lying in the account It the inability of HDFC to encash Tru ES, moreover they are blaing us.
If so, whydo they tae ECS, then what is their role.
I think they have to gather information from RBI or OBC for the rejection of ECS. They want to put all the blames n the customer.
jana
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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In between this the ESC which was suppose to be debited on 7th did not happen . the bank did not present the ESC on 8or 9 th - is asking me to paythe fine for latepayment now . I enquired the the same in ICICI found that the HDFC didi not present that ECS on those dates.
I am find this bank is doing fraud .
IF there are more people we should log a compalint against this practice .
This is cheating .