HomeTown — Cheating by promising gifts and failing after purchase

Address:

Bangalore, Karnataka

Sir,

We had booked a Modular kitchen & Wardrobe in the month of August 2012 for the total amount of Rs.2,80,000/- in J.P.Nagar Hometown branch in the Central Mall.They had promised that the following mentioned gifts will be provided if we book the order of worth Rs.1,50,000/- on or before 15-Aug-2012 and the same was mentioned in their catalog as well.

The gifts are the following:-
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1. Chimney
2. Food Processor
3. Coffee Maker
4. 4 burner Stove
5. Oven

After the work was done they were telling like now we will not provide the gifts instead will provide you in cheque/Cash.
Later on they are asking for the proof that where they have mentioned is it in the invoice or not?

I am being following since 6 months and I am really fed-up with them and not getting any proper feedback from them in spiting of personally
visiting and asking about the decision.

Really they are cheating customers by promising gifts and other facilities and not fulfilling the same after the purchase.

Request you to kindly investigate and take necessary action against them.

Thanks,

Ashwin.S
[protected]