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I can be contacted at [protected]@hotmail.com, [protected]
Dear
All HP Users or thinking of buy an HP Product "think Before You BUY" !!!
i have had the same sort of problem i had brought a dv2500 laptop back in feb this year the graphics card was faulty id had got 8 little small screen shots on the one big screen an the motherboard was over heating too... they had told me what the problem was when I had called tech support: basically I needed a new motherboard!! so they asked me for proof of purchase when I had e-mailed it over to them I had called them back as you do just to make sure they had received the e-mail they told me I have to wait for a call from HP.. " so they never called me back" !! Waited 2 days!! Expressed to them my younger brother need to used Laptop for school. Needed for it to be fixed a.s.a.p... they just kept fobbing me off saying that they have not received my proof of purchase so I had sent it a 2nd time.mt hotmail account shows that it was sent an I had checked with them that they have given me the correct e-mail address.. so they still tell me they have not received it.. i had played $1400 for the laptop when it was just released then they talked me into having 2 years extended warranty... $169... I’m covered up until 2011!!! HP is a waste of time. They have caused me nothing but inconvenience... so far no laptop fixed I have made about 15 phone calls to them... i am going to get in touch with trading standards U.K .. + FSA... they said to me that I will get a call tomorrow from the complaints department… I asked the tech support to put me on to his Manger “We don’t have an manger” POOR SERVICE FOR WHAT YOU PAY FOR!!!will let you guys know what the outcome will be.
.. WARNING HP stands for... HOW POOOORRRRR!!!
All HP Users or thinking of buy an HP Product "think Before You BUY" !!!
i have had the same sort of problem i had brought a dv2500 laptop back in feb this year the graphics card was faulty id had got 8 little small screen shots on the one big screen an the motherboard was over heating too... they had told me what the problem was when I had called tech support: basically I needed a new motherboard!! so they asked me for proof of purchase when I had e-mailed it over to them I had called them back as you do just to make sure they had received the e-mail they told me I have to wait for a call from HP.. " so they never called me back" !! Waited 2 days!! Expressed to them my younger brother need to used Laptop for school. Needed for it to be fixed a.s.a.p... they just kept fobbing me off saying that they have not received my proof of purchase so I had sent it a 2nd time.mt hotmail account shows that it was sent an I had checked with them that they have given me the correct e-mail address.. so they still tell me they have not received it.. i had played $1400 for the laptop when it was just released then they talked me into having 2 years extended warranty... $169... I’m covered up until 2011!!! HP is a waste of time. They have caused me nothing but inconvenience... so far no laptop fixed I have made about 15 phone calls to them... i am going to get in touch with trading standards U.K .. + FSA... they said to me that I will get a call tomorrow from the complaints department… I asked the tech support to put me on to his Manger “We don’t have an manger” POOR SERVICE FOR WHAT YOU PAY FOR!!!will let you guys know what the outcome will be.
.. WARNING HP stands for... HOW POOOORRRRR!!!
HP pavilion dv 6114tx — terrible service
I've given my laptop HP Pavilion dv6114tx for service at HP service centre delhi, okhla industrial estate 31st of Oct '08 vide reference no [protected]. It's been over a month now n I am yet to receive it. Each time I call they say it will take a couple of days more. I have been callin every few days for the past two weeks n yet i get the same response. This is not the kind of service expected from a company of HP's repute. This is neglect on the part of the service cemtre and i feel they ought to pay for this. I am looking to claim some kind of possible compensation.Please suggest what needs to be done as they have caused me much distress and i am not at all satisfied.
Hi All
I would never suggest anyone to buy and HP laptop, in anay case, it is worst laptop i have ever seen, I have Pavilion DV2700tv and have proble in its Graphics card, by going through many site i found that HP is know to this proble sincs 2007 but HP is still selling the Laptop with NVIDIA chip. Your laptop will work fine for waraanty period (apprx 1 yrs) after that a day you will see that when u boot your laptop it dont have any display. not even BIOS information. or durign working you will see that your secree is divided into many smaller screen and the it goes blank, All this is due to faulty NVIDIA chip which HP is using. evene NVIDIA is also know to this problem, but they dont have solution they sell laptop and forget about coustomer.
After thsi either you have to change the motherboard or you have change the NVIDIA chip in you loacl market, but no gaurantee that you laptop will work for longer time.
So think befor buy HP.
I would never suggest anyone to buy and HP laptop, in anay case, it is worst laptop i have ever seen, I have Pavilion DV2700tv and have proble in its Graphics card, by going through many site i found that HP is know to this proble sincs 2007 but HP is still selling the Laptop with NVIDIA chip. Your laptop will work fine for waraanty period (apprx 1 yrs) after that a day you will see that when u boot your laptop it dont have any display. not even BIOS information. or durign working you will see that your secree is divided into many smaller screen and the it goes blank, All this is due to faulty NVIDIA chip which HP is using. evene NVIDIA is also know to this problem, but they dont have solution they sell laptop and forget about coustomer.
After thsi either you have to change the motherboard or you have change the NVIDIA chip in you loacl market, but no gaurantee that you laptop will work for longer time.
So think befor buy HP.
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I deeply empathise with you, Sir.
I have had an equally bad experience with the product.I had bought 2601TX.
(priced Rs.49,990) in Vashi. New Bombay.
I was a bit lucky that i detected the problem early(the very same day). My problems were similar to yours
I got a letter from the serivice centre to take a replacement after much harassment. (which is another big story) But even after so many days neither the dealer nor the company HP is helping with the replacement. Its only in paper. I havent got the physical posession of it as yet. The dealer and every1 else are telling me to wait of another 15days or even more.
The dealer is also cautioning me not to be aggressive in making complaints since that will spoil relations and I wont get replacement for the nxt 6 months by which time the model will be obsolete.